Program Manager - Global IT Enterprise Architecture
Salary undisclosed
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The role requires effective co-ordination and leadership of the program’s projects and management of their inter-dependencies including oversight of any risks and issues arising. It also includes the delivery of the new capability for the business to enable effective change and realization of projected benefits.How will you contribute to the success of DHL?
- Lead the alignment across business functions for new/changed business capabilities and processes.
- Maintain relationships with external vendors and ensure that solutions are developed to DHL’s specifications and internal standards.
- Deliver the program solutions on time, within budget, and to quality specifications.
- Develop and maintain relationships with key business leaders and business program management across the organization.
- Regular Interaction with senior personnel on issues that may require coordination across business units.
- Drive the design, development, and deployment of new process solutions related to the Program.
- Freedom to act within the bounds as set by the Program Board and Sponsor.
- Anticipate new and evolving technologies and assess their impact on processes and systems.
- Assess the impacts (process, organization, system, dependency, priority) associated with the change and work to ensure seamless implementation of the change.
- Drive alignment of business processes, standards, and EGAP solutions across Functions, Regionals, and Countries.
- Recommend and champion process change and continuous improvement.
- Provide input and recommendations to functional exCOMs, internal process, Program & Project boards as required.
- Ensure that training is available to support the process and solutions developed by the team.
- Proven knowledge and handling of project and program management methodology and techniques.
- Established background in business and business process analysis including process modeling and the usage of standard notations.
- Strong understanding of the wider objectives of the program.
- Ability to work positively with a wide range of individuals involved in program management.
- Strong leadership, organization, and management skills.
- Good knowledge of budgeting and resource allocation procedures.
- Ability to manage change in a high-pressure environment.
- Very strong analytical thinking, systems thinking, and problem-solving skills with a proven ability to find innovative ways to resolve problems.
- Energetic, enthusiastic, results-oriented; capable of adding significant value to the existing management team and successfully implementing their ideas/concepts.
- Ability to simplify complex ideas and concepts in a way non-technical people can understand.
- Ideally a comprehensive knowledge of the DHL Express Network with a good understanding of logistics and transportation within the Express industry.
- Global experience and teaming that has delivered world-class results.
- A minimum of 10-12 years’ experience with at least 5 years in a Senior Project Manager or Business Analyst role.
- The program manager must have a successful and proven track record of practical experience in project management, which was gained through managing large and complex projects.
- University Degree or equivalent.
- Professional qualification/certification in Program or Project Management.
Aperia, 10 Kallang Avenue, Tower 2 11-10/18
339510 Singapore
The role requires effective co-ordination and leadership of the program’s projects and management of their inter-dependencies including oversight of any risks and issues arising. It also includes the delivery of the new capability for the business to enable effective change and realization of projected benefits.How will you contribute to the success of DHL?
- Lead the alignment across business functions for new/changed business capabilities and processes.
- Maintain relationships with external vendors and ensure that solutions are developed to DHL’s specifications and internal standards.
- Deliver the program solutions on time, within budget, and to quality specifications.
- Develop and maintain relationships with key business leaders and business program management across the organization.
- Regular Interaction with senior personnel on issues that may require coordination across business units.
- Drive the design, development, and deployment of new process solutions related to the Program.
- Freedom to act within the bounds as set by the Program Board and Sponsor.
- Anticipate new and evolving technologies and assess their impact on processes and systems.
- Assess the impacts (process, organization, system, dependency, priority) associated with the change and work to ensure seamless implementation of the change.
- Drive alignment of business processes, standards, and EGAP solutions across Functions, Regionals, and Countries.
- Recommend and champion process change and continuous improvement.
- Provide input and recommendations to functional exCOMs, internal process, Program & Project boards as required.
- Ensure that training is available to support the process and solutions developed by the team.
- Proven knowledge and handling of project and program management methodology and techniques.
- Established background in business and business process analysis including process modeling and the usage of standard notations.
- Strong understanding of the wider objectives of the program.
- Ability to work positively with a wide range of individuals involved in program management.
- Strong leadership, organization, and management skills.
- Good knowledge of budgeting and resource allocation procedures.
- Ability to manage change in a high-pressure environment.
- Very strong analytical thinking, systems thinking, and problem-solving skills with a proven ability to find innovative ways to resolve problems.
- Energetic, enthusiastic, results-oriented; capable of adding significant value to the existing management team and successfully implementing their ideas/concepts.
- Ability to simplify complex ideas and concepts in a way non-technical people can understand.
- Ideally a comprehensive knowledge of the DHL Express Network with a good understanding of logistics and transportation within the Express industry.
- Global experience and teaming that has delivered world-class results.
- A minimum of 10-12 years’ experience with at least 5 years in a Senior Project Manager or Business Analyst role.
- The program manager must have a successful and proven track record of practical experience in project management, which was gained through managing large and complex projects.
- University Degree or equivalent.
- Professional qualification/certification in Program or Project Management.
Aperia, 10 Kallang Avenue, Tower 2 11-10/18
339510 Singapore