Product Management Intern (Smart Home Application)

Key Responsibilities

Application Testing and Test Case Management{​{:}

• Create and maintain detailed test plans and test cases based on application requirements and user storie
s
• Conduct thorough functional testing of the smart home applicatio
n
• Perform compatibility testing on various devices and platform
s
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixe
s

UI/UX Review{​{:

• Evaluate the user interface (UI) and user experience (UX) of the applicati
o
• n Provide feedback and recommendations to enhance the overall UI/UX desi
g
• n Work with the design team to implement UI/UX improvemen
t

Application Improvement{​{

}
• Collaborate with the development team to identify areas for application improvem
e
• nt Assist in conducting usability testing and gathering user feedb
a
• ck Document and report software bugs and issues for resolut
i

Data Analytics{​

}
• } Collect and analyze user data to gain insights into application usage and perform
a
• nce Assist in developing and maintaining data dashboards and rep
o
• rts Contribute to data-driven decision-making processes to improve the applica
t

Operational Support{

:
• }} Monitor the application's operational performance and availab
i
• lity Assist in identifying and resolving operational issues and disrup
t
• ions Collaborate with the IT and infrastructure teams to ensure seamless application opera
t

Customer Support

{
• :}} Respond to customer inquiries, requests, and issues related to the application via email, chat, or
• phone Provide clear and meticulous solutions to customer pr
o
• blems Escalate complex issues to the appropriate team members when nec
e

User Trainin

​
• {:}} Assist in creating user guides and tutorials for the appl
i
• cation Conduct training sessions for new users to ensure they can effectively use the appl
i

on Documentation and Reporti

{
• ​{:}} Maintain comprehensive records of customer interactions and res
o
• lutions Prepare regular reports on common customer issues, operational status, and suggest impr
o

nts Ad Hoc Ta

s
• {​{:}} Handle various ad hoc tasks and projects as assigned by the team or m
a
• nagement Adapt to new challenges and contribute to the overall success of the d
e

u
• irements Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a rela
t
• ed field Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/
U
• X design Familiarity with testing methodologies a
n
• d tools Meticulous attention to detail in problem-solving, testing, and UI/UX e
va
• luation Effective communication skills, both written a
nd
• verbal Ability to work well in a collaborative team en
vi
• ronment Eagerness to learn and adapt in a fast-paced, dynamic work en
v

BenefitsWhat We O

f
• fer{​{:}} Valuable hands-on experience in a startup e
n
• vironment Collaborative and dynamic wo
r
• k culture Opportunity to make a meaningful impact on t
h
• e company Potential for future employment opp

Key Responsibilities

Application Testing and Test Case Management{​{:}

• Create and maintain detailed test plans and test cases based on application requirements and user storie
s
• Conduct thorough functional testing of the smart home applicatio
n
• Perform compatibility testing on various devices and platform
s
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixe
s

UI/UX Review{​{:

• Evaluate the user interface (UI) and user experience (UX) of the applicati
o
• n Provide feedback and recommendations to enhance the overall UI/UX desi
g
• n Work with the design team to implement UI/UX improvemen
t

Application Improvement{​{

}
• Collaborate with the development team to identify areas for application improvem
e
• nt Assist in conducting usability testing and gathering user feedb
a
• ck Document and report software bugs and issues for resolut
i

Data Analytics{​

}
• } Collect and analyze user data to gain insights into application usage and perform
a
• nce Assist in developing and maintaining data dashboards and rep
o
• rts Contribute to data-driven decision-making processes to improve the applica
t

Operational Support{

:
• }} Monitor the application's operational performance and availab
i
• lity Assist in identifying and resolving operational issues and disrup
t
• ions Collaborate with the IT and infrastructure teams to ensure seamless application opera
t

Customer Support

{
• :}} Respond to customer inquiries, requests, and issues related to the application via email, chat, or
• phone Provide clear and meticulous solutions to customer pr
o
• blems Escalate complex issues to the appropriate team members when nec
e

User Trainin

​
• {:}} Assist in creating user guides and tutorials for the appl
i
• cation Conduct training sessions for new users to ensure they can effectively use the appl
i

on Documentation and Reporti

{
• ​{:}} Maintain comprehensive records of customer interactions and res
o
• lutions Prepare regular reports on common customer issues, operational status, and suggest impr
o

nts Ad Hoc Ta

s
• {​{:}} Handle various ad hoc tasks and projects as assigned by the team or m
a
• nagement Adapt to new challenges and contribute to the overall success of the d
e

u
• irements Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a rela
t
• ed field Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/
U
• X design Familiarity with testing methodologies a
n
• d tools Meticulous attention to detail in problem-solving, testing, and UI/UX e
va
• luation Effective communication skills, both written a
nd
• verbal Ability to work well in a collaborative team en
vi
• ronment Eagerness to learn and adapt in a fast-paced, dynamic work en
v

BenefitsWhat We O

f
• fer{​{:}} Valuable hands-on experience in a startup e
n
• vironment Collaborative and dynamic wo
r
• k culture Opportunity to make a meaningful impact on t
h
• e company Potential for future employment opp