Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in APAC. If you are a highly motivated team player who has experience in enterprise sales, bringing complex product to market, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of Business Messaging, we would be excited to hear from you.This role will primarily focus in growing our Business Messaging Platform/Products which serve enterprise clients in the APAC region. The ideal candidate will have enterprise experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Product Sales, Solutioning, and Customer Success, and can effectively influence and communicate with stakeholders across all levels. The candidate will thrive in a team-oriented environment, working with the account owners, product, and engineering teams to develop new ways we can grow the Business Messaging adoption and improve the experience. This is a full-time position based in our Singapore office with some International travel expected.Business Messaging Specialist ResponsibilitiesCollaborate with Meta account teams to build relationships and trust with client stakeholders across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on Meta Business Messaging in driving business results. Act as a trusted advisor to help the clients transform their business.Develop a comprehensive understanding of clients' business objectives and customer journey, and devise solutions based on in-depth solution knowledge of Meta's Business Messaging offerings. Leverage platform capabilities, as well as partners as relevant, to build solutions.Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes.Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers.Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience.Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunitiesBuild global learnings on best practices around product implementation and solutions success based on Client insights.Minimum Qualifications5+ years of enterprise sales and business experienceAnalytical and problem-solving experience with large-scale systems and. Proven experience to drive data-driven discussions and engage in complex product discussion.Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadershipPossess executive maturity, presence and experience in building trust with complex client stakeholders and articulating business value to key decision makersBachelor's degree or equivalent work experiencePreferred QualificationsIndustry knowledge and experience in Messaging spaceExperience with performance measurement in SaaS/CPaaS, CRM, Mar-TechFluency in other Asian languages (Chinese, Bahasa Indonesia) as this role may collaborate with external stakeholders whose usual business language is Chinese or Bahasa Indonesia.About MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Equal Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the .Apply for this jobTake the first step toward a rewarding career at Meta.APPLY NOWFind your roleExplore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you.CareersFollow usCareer programsTeamsWorking at MetaMy accountAbout usEqual Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, for our strategic clients in APAC. If you are a highly motivated team player who has experience in enterprise sales, bringing complex product to market, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of Business Messaging, we would be excited to hear from you.This role will primarily focus in growing our Business Messaging Platform/Products which serve enterprise clients in the APAC region. The ideal candidate will have enterprise experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Product Sales, Solutioning, and Customer Success, and can effectively influence and communicate with stakeholders across all levels. The candidate will thrive in a team-oriented environment, working with the account owners, product, and engineering teams to develop new ways we can grow the Business Messaging adoption and improve the experience. This is a full-time position based in our Singapore office with some International travel expected.Business Messaging Specialist ResponsibilitiesCollaborate with Meta account teams to build relationships and trust with client stakeholders across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on Meta Business Messaging in driving business results. Act as a trusted advisor to help the clients transform their business.Develop a comprehensive understanding of clients' business objectives and customer journey, and devise solutions based on in-depth solution knowledge of Meta's Business Messaging offerings. Leverage platform capabilities, as well as partners as relevant, to build solutions.Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes.Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers.Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience.Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunitiesBuild global learnings on best practices around product implementation and solutions success based on Client insights.Minimum Qualifications5+ years of enterprise sales and business experienceAnalytical and problem-solving experience with large-scale systems and. Proven experience to drive data-driven discussions and engage in complex product discussion.Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadershipPossess executive maturity, presence and experience in building trust with complex client stakeholders and articulating business value to key decision makersBachelor's degree or equivalent work experiencePreferred QualificationsIndustry knowledge and experience in Messaging spaceExperience with performance measurement in SaaS/CPaaS, CRM, Mar-TechFluency in other Asian languages (Chinese, Bahasa Indonesia) as this role may collaborate with external stakeholders whose usual business language is Chinese or Bahasa Indonesia.About MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Equal Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the .Apply for this jobTake the first step toward a rewarding career at Meta.APPLY NOWFind your roleExplore jobs that match your skills and experience. Search by technology, team or location to find an opening that's right for you.CareersFollow usCareer programsTeamsWorking at MetaMy accountAbout usEqual Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the
