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Field Service Engineer

Salary undisclosed

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Field Service EngineerJob Responsibilities
  • Carry out service, maintenance, commissioning, troubleshooting, installation, warranty repair and any other specialist service on the complete range of cooling/aircon product.
  • Carry our service work to the highest possible standard in line with the Client's policy & procedures and industry-recognized best practices.
  • Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
  • Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis.
  • During your day-to-day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office.
  • Supervise subcontractors working on behalf of the Client
  • To ensure that experience is passed on to the rest of the Client service team through mentoring and training.
  • Maintain service vehicle and any other tools and/or equipment assigned to you in good condition.
  • Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
  • Ensure the highest standard of safety are maintained at any job site at all times including but not limited to the Client staff
  • Perform any other duties from time to time, whether ad-hoc or otherwise
Requirements:
  • NTC /Diploma in Building Services, Electrical or Mechanical Engineering
  • At least 1 year's experience in the M&E industry, preferably with relevant experience in data centre or mission critical infrastructures
  • Execute Preventive maintenance, troubleshoots at client site.
  • Service-oriented with strong analytical and problem-solving skills
  • Resourceful, dynamic, highly motivated and strong leadership ability
  • Good interpersonal communication skills with ability to interact with people at different levels
  • Fresh Diploma/NITEC graduates are welcome to apply
Field Service EngineerJob Responsibilities
  • Carry out service, maintenance, commissioning, troubleshooting, installation, warranty repair and any other specialist service on the complete range of cooling/aircon product.
  • Carry our service work to the highest possible standard in line with the Client's policy & procedures and industry-recognized best practices.
  • Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
  • Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis.
  • During your day-to-day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office.
  • Supervise subcontractors working on behalf of the Client
  • To ensure that experience is passed on to the rest of the Client service team through mentoring and training.
  • Maintain service vehicle and any other tools and/or equipment assigned to you in good condition.
  • Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
  • Ensure the highest standard of safety are maintained at any job site at all times including but not limited to the Client staff
  • Perform any other duties from time to time, whether ad-hoc or otherwise
Requirements:
  • NTC /Diploma in Building Services, Electrical or Mechanical Engineering
  • At least 1 year's experience in the M&E industry, preferably with relevant experience in data centre or mission critical infrastructures
  • Execute Preventive maintenance, troubleshoots at client site.
  • Service-oriented with strong analytical and problem-solving skills
  • Resourceful, dynamic, highly motivated and strong leadership ability
  • Good interpersonal communication skills with ability to interact with people at different levels
  • Fresh Diploma/NITEC graduates are welcome to apply