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Product Operations Manager

Salary undisclosed

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Competitor Analysis

  • Conduct in - depth analysis of similar products in the market to gain insights into industry trends and the features of competitors.
  • Provide regular reports to help the team understand market trends and the competitiveness of the product.

Product Function Design

  • Understand user needs and be able to design reasonable product solutions based on these needs.
  • Have the ability to write product documentation.

User - Oriented Product Operation

  • Actively collect and analyze user feedback to identify user needs and pain points.
  • Sort out and summarize product requirements, coordinate with the product and R & D teams for optimization, and track the improvement progress.
  • Provide timely feedback to users who have provided feedback to ensure a good user experience and maintain a positive user - relationship.
  • Be responsible for writing and updating product usage documentation and FAQs to provide user education and support.

Job Requirements

  • A bachelor's degree or above.
  • Have a finance - related background and understand the basic operations and processes in the financial field.
  • Those with experience in product operation, market analysis or related fields will be preferred.
  • Possess fluent oral and written English and Chinese skills to meet the communication needs of multilingual user groups.
  • Have good communication and collaboration skills and be able to work closely with product, R & D and project teams.
  • Demonstrate good analytical skills and be able to extract valuable information from data.

Competitor Analysis

  • Conduct in - depth analysis of similar products in the market to gain insights into industry trends and the features of competitors.
  • Provide regular reports to help the team understand market trends and the competitiveness of the product.

Product Function Design

  • Understand user needs and be able to design reasonable product solutions based on these needs.
  • Have the ability to write product documentation.

User - Oriented Product Operation

  • Actively collect and analyze user feedback to identify user needs and pain points.
  • Sort out and summarize product requirements, coordinate with the product and R & D teams for optimization, and track the improvement progress.
  • Provide timely feedback to users who have provided feedback to ensure a good user experience and maintain a positive user - relationship.
  • Be responsible for writing and updating product usage documentation and FAQs to provide user education and support.

Job Requirements

  • A bachelor's degree or above.
  • Have a finance - related background and understand the basic operations and processes in the financial field.
  • Those with experience in product operation, market analysis or related fields will be preferred.
  • Possess fluent oral and written English and Chinese skills to meet the communication needs of multilingual user groups.
  • Have good communication and collaboration skills and be able to work closely with product, R & D and project teams.
  • Demonstrate good analytical skills and be able to extract valuable information from data.