Perform End user IT Support.Perform troubleshooting for client platform related problemsSupport Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,investigate & provide temporary &/or permanent resolution of incidents escalatedLiaise with support vendors for maintenance, support or issues resolutionMonitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade projectAny ad-hoc duties assigned / required
Perform End user IT Support.Perform troubleshooting for client platform related problemsSupport Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,investigate & provide temporary &/or permanent resolution of incidents escalatedLiaise with support vendors for maintenance, support or issues resolutionMonitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade projectAny ad-hoc duties assigned / required