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Associate, Customer Operations #HMS

Salary undisclosed

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Location: Shenton Way

Salary: Up to 3.4k

Contract until 1/09/25 (extendable)

Key Responsibilities

  • Conduct thorough due diligence on new and existing accounts, and clients to ensure compliance with regulatory requirements and internal policies
  • Analyze and verify client information, documentation and financial transactions
  • Identify and highlight any potential fraudulent transactions and inconsistencies
  • Handle questions and provide support to internal and external counterparties, including agent banks
  • Process client documentation, ensuring all necessary information is accurately captured and recorded
  • Facilitate the submission of trades, ensuring timely and accurate execution
  • Archive client documentation and trade records systematically and securely
  • Reconcile monies and ensure all transactions are accurately reflected in client records
  • Prepare and submit various administrative documents as required
  • Assist in identifying areas of process improvement and implementing best practices
  • Perform any ad hoc duties assigned, contributing to the overall efficiency and effectiveness of the department

Key Decisions within the Role

  • Decisions/escalations are to be made on timely basis to ensure all request/transactions are executed accurately and in accordance to Service Level Agreement.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Location: Shenton Way

Salary: Up to 3.4k

Contract until 1/09/25 (extendable)

Key Responsibilities

  • Conduct thorough due diligence on new and existing accounts, and clients to ensure compliance with regulatory requirements and internal policies
  • Analyze and verify client information, documentation and financial transactions
  • Identify and highlight any potential fraudulent transactions and inconsistencies
  • Handle questions and provide support to internal and external counterparties, including agent banks
  • Process client documentation, ensuring all necessary information is accurately captured and recorded
  • Facilitate the submission of trades, ensuring timely and accurate execution
  • Archive client documentation and trade records systematically and securely
  • Reconcile monies and ensure all transactions are accurately reflected in client records
  • Prepare and submit various administrative documents as required
  • Assist in identifying areas of process improvement and implementing best practices
  • Perform any ad hoc duties assigned, contributing to the overall efficiency and effectiveness of the department

Key Decisions within the Role

  • Decisions/escalations are to be made on timely basis to ensure all request/transactions are executed accurately and in accordance to Service Level Agreement.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820