Admin Executive, Counselling & Social Services

We are seeking a highly organized and proactive Admin Executive to join our Counselling & Social Services Department. The incumbent will be responsible for providing administrative and counselling support to the team, be the primary point of contact for public enquiry, ensuring the smooth operation of daily activities, and maintaining a welcoming environment for clients.

Duties and Responsibilities

• Manage the daily administrative tasks of the department, including scheduling appointments, attending to service phone calls and email enquiries, as well as compilation of the department monthly and statistic reports
• Conduct phone intake of information & referral for new clients
• Maintain client records and confidential information in compliance with PDPA guidelines
• Coordinate clinical supervision and attend group case discussion, ensuring all case notes are submitted and filed on order
• Facilitate inter-department projects and collaborations
• Assist with volunteer counsellor and/or intern recruitment and retention
• Manage welfare and well-being of all counsellors and volunteers
• Assist with the monastery events when required

Job Specifications

• Qualification: Diploma in Business Administration/Management or relevant discipline
• Required Knowledge/Skill(s): Good organizational skills with the ability to manage multiple tasks and priorities effectively, Ability to maintain confidentiality and handle sensitive information with discretion, Proficiency in Microsoft Office Suite
• Language(s): Bilingual in English and Mandarin with strong communication and interpersonal skills to manage English/Mandarin speaking clients
• Able to work on weekend(s)
• Fresh graduates are welcome to apply

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