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IT Support Assistant

$ 2,400 - $ 2,600 / month

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Responsibilities

  • Installation & configuration of computer hardware and applications for both new and existing users.
  • Liaise with vendors for purchasing of IT Equipment(s).
  • Liaise with software vendors for software support when required.
  • Provide support for IT technical/hardware issue via remote and/or physical.
  • Handling of incoming tickets received via the ticketing system.
  • Maintain and update IT Assets inventory regularly.
  • To ensure all maintenance contracts are renewed as and when required.
  • To assist and provide required documents during company audit.
  • Handle creation and deletion of user accounts in Active Directory.
  • Manage file server permissions and user access rights.
  • Provide Local & Wide Area Network, Router, Internet, PC and systems support/trouble shooting at all levels.
  • Provide assistance and support to Senior IT Engineer in project administration.
  • Assist in IT administrative task and any ad-hoc projects/duties as assigned.
  • Provide IT support during power shutdown period(s).

Requirements

  • Minimum Diploma in Computer Science/Information Technology or other IT related discipline
  • Possess knowledge of PC, desktop & laptop including IT helpdesk support
  • Basic knowledge on Windows Server Administration, Active Directory and Group Policy Management is a plus
  • Good interpersonal skills
  • Able to work independently and as part of a team
  • Experience in Windows Operating System (e.g. Windows 10/11 and server OS)
  • Able to solve problems independently by doing research
  • Willing to work at Pioneer (Jurong) area
  • Fresh graduates are welcome to apply

Job Type: Full-time

Pay: $2,400.00 - $2,600.00 per month

Schedule:

  • Monday to Friday

Work Location: In person

Application Deadline: 15/03/2025
Expected Start Date: 03/03/2025