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Service Delivery Lead

Salary undisclosed

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  • Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
  • Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
  • To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
  • Manage internal project team members and external vendor or/and partners
  • Providing management and operations report
  • Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Job Types: Full-time, Permanent, Contract

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

  • Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
  • Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
  • To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
  • Manage internal project team members and external vendor or/and partners
  • Providing management and operations report
  • Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Job Types: Full-time, Permanent, Contract

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person