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Jobs or company...
P

Field Service Technician Cum Warehouse Assistant

$ 1,800 - $ 3,000 / month
Checking job availability...
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Job Roles/Responsibilities:

This position is a duo role:

1- Warehouse packer

We are looking for an enthusiastic and hard-working individual to assist on managing our warehouse:

· Receiving shipment and doing quality check

· Perform cycle count and physical inventory check

· Maintain good housekeeping in warehouse

· Repacking and preparing orders to be delivered

· Coordinate with drivers for deliveries

· Stewarding / dishwashing for our rental business

2- Field Service Technician (Water Dispensing Machines)

  • Responsible for performing installations, repairs and maintenance of Premium Water Dispensing Units.
  • Perform pre-install assessments/site surveys as required.
  • Conduct diagnostics on-site for repairs and complete assessment for customers.
  • Perform workshop repairs/assessments and provide requested information for quoting purposes.
  • Liaise with Clients & Customer Service Coordinators to ensure jobs are completed and if required follow up and further appointments arranged.
  • Document all work, pre-install, time and travelling time – Process all work orders via computer based program.

· Performing rotating standby duties during and after office hours, weekends & public holidays within the technical team.

  • To perform other ad-hoc duties as may be required from time to time.

Company’s Customer Service Standards for the Technician Role:

  • Lead by example in providing world class customer service standards.
  • Ensure that personal presentation is in line with the Premium Brand values and standards at all times.
  • Ensure that all works performed is of the highest standard at all times
  • Demonstrate respectful behavior towards customers at all times.
  • Positively represent the image and reputation of the Premium Brand in behavior and speech in line with the company policy at all times.
  • Ensure that each customer receives a quality service where they feel that they have dealt with a technician and a company that are highly knowledgeable and whose aim is to solve the customer’s problem.

Attributes:

  • Has experience working in a similar or service role - installation, repairs & maintenance
  • Has experience in water dispensing / plumbing / cooling systems (Any other related industries will be also considered)
  • Has exceptional customer service skills
  • Is able to carry boxes
  • Is a good team player
  • Is highly motivated self-starter with results orientation to complete tasks on time
  • Has potential interest of growing into the company and becoming a full time Field Service Technician

Qualifications Required:

  • Min. Diploma in Mechanical / Electrical / Plumbing or Any other related Skills/Engineering Certs
  • Min. 1 year of working experience, as a field technician & warehousing.
  • Positive attitude with good communication and interpersonal skill.
  • Good analytical and problem-solving skills.
  • Customer focus & excellent execution.
  • Must be Fluent in English speaking & writing.
  • Must Possess own transport (Motorcycle)
  • Plumbing License (a plus)
  • Electrical License (a plus)

This role is also open for Malaysian citizens.

Job Type: Full-time

Pay: $1,800.00 - $3,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Professional development

Schedule:

  • Holidays
  • Monday to Friday

Experience:

  • Field Service Technician: 1 year (Preferred)

Work Location: In person