Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Helpdesk Engineer

$ 2,400 - $ 2,400 / month
Checking job availability...
Original
Simplified
Respond to incidents or requests for help, via the phone, email and web
Diagnose and resolve technical hardware and software issues via call or remote tools
Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles)
Ensure tickets managed within KPI measurements and standards
Identify and escalate incidents and problems requiring urgent attention
Escalate incidents and problems to the appropriate group
Provides scheduled and adhoc reporting from Helpdesk system to clients and management
Follow the Service Desk Standard Operating Procedure (SOP)
Performs other related duties as assigned to ensure effective operation of department

Required Qualifications and Skills:

Diploma or Degree in IT with preferably at least 1-year service desk experience.
Experience troubleshooting and supporting the following technologies in a professional environment - Email, Microsoft 365, VPN (preferably Cisco AnyConnect), Active Directory, Basic Network / Internet Connectivity (basic command lines, check for IP)
Knowledge of Windows and Mac Operating Systems
Knowledge of troubleshooting Mobile Devices (iOS and/or Android)
Experienced in using ITSM ticketing tools
Willing to perform shift work including weekend

Desired Skills:

Knowledge in ITIL Standard.
Proficient in usage of ServiceNow Ticketing system
Experience in Microsoft 365 administration
Technical certifications, Cloud Foundation, Microsoft, Network, etc
MS scripting or programming knowledge

Attributes for Success:

Good oral and written communication skills
Good customer service skills
Excellent problem-solving skills
Ability to multi-task
Teamwork

Please send your detailed resume in MS Word format to : [email protected] with

Education Level
Working experiences
Each employment background
Reason for leaving each employment
Last drawn salary
Expected salary
Date of availability

EA Personnel Name: Bernadette Koh
EA Personnel No: R1877924
EA License No: 90C4037