Epicareer Might not Working Properly
Learn More

Front Desk Officer

Salary undisclosed

Checking job availability...

Original
Simplified
Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $5,000 per month
  • Immediate start available

Roles & Responsibilities

Job Description

  • Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction

  • Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services

  • Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction

  • Follow up with clients about their skin conditions and treatment progress

  • Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.

  • Promote & up-sell products, services, and package to maximize sales opportunities where possible

  • Timely & accurate updates on reports

  • Support in checking and managing store product inventories and requisition

  • Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures

  • Handle feedbacks

  • Maintain outlet's tidiness and cleanliness

  • All other reception and administrative duties as required including updating of staff leave & OT claims

  • Required to do sales

Job Requirements:

  • peaks conversational English and Mandarin, with competent writing skills

  • · Well-groomed and presentable

  • · Excellent organizational and multitasking skills

  • · Good interpersonal skills and customer service attitude

  • · Possess team spirit

  • · Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)

  • · Training will be provided

Job Types:

  • Full-time

  • Permanent Salary: $2,500.00 - $3,500.00 per month + commission

  • Benefits: • Monthly incentives & Staff discount