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Customer Service Executive / Admin Assistant / 5.5 work week
$ 2,500 - $ 2,500 / month
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Job Description:
Resolves anticipated/unanticipated problems on FB/IG/Google review and any other platforms with minimal negative effect while significantly enhancing customer satisfaction that allows accurate handling of complaints according to policies and procedures.
Provide prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures that are always efficient yet cost-effective & sustainable.
Responsible for communication work between departments and other clerical work.
Handle office administrative works, such as filing.
Ability to accept irregular visits to shops
Performing other ad-hoc duties as assigned.
Requirement:
Candidate must possess at least Diploma Business Studies / Administrative / Management or 1-2 years of working experience.
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Ability to plan, organize and schedule own workload.
Team player and able to work independent responsibly in a fast-paced environment.
Resolves anticipated/unanticipated problems on FB/IG/Google review and any other platforms with minimal negative effect while significantly enhancing customer satisfaction that allows accurate handling of complaints according to policies and procedures.
Provide prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures that are always efficient yet cost-effective & sustainable.
Responsible for communication work between departments and other clerical work.
Handle office administrative works, such as filing.
Ability to accept irregular visits to shops
Performing other ad-hoc duties as assigned.
Requirement:
Candidate must possess at least Diploma Business Studies / Administrative / Management or 1-2 years of working experience.
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Ability to plan, organize and schedule own workload.
Team player and able to work independent responsibly in a fast-paced environment.