Sales Supervisor
$ 2,850 - $ 3,500 / month
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Roles & Responsibilities
To support Shilla’s rapid expansion in Singapore, we are recruiting for Supervisors to join our growing family.
Supervisors are responsible for assisting the Retail Manager / Senior Retail Manager to manage all employee and sales-related matters of the assigned terminal.
We provide excellent training and career progression opportunities.
Manage all Frontline Staff assigned
- Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
- Assist Retail Manager / Senior Retail Manager on recruitment needs
- Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
- Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
- Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
- Handle rostering and manpower planning
- Sales Reports and Targets
- Prepare all required sales reports and forecasting for assigned terminal
Customer Service
- Work closely with Customer Service Team to manage and resolve customer-related feedback
Store Management
- Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
- Ensure sufficient stocks of products and other requirement items
- Work closely with related Departments to review Visual Merchandising and product display
- Ensure all Incidents in store are duly reported and handled
- Work with Security Team on STEB & LAGS regulations
- Any other duties as per assigned
KEY REQUIREMENTS & COMPETENCIES
- Minimum GCE ‘O’ Level
- Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
- Experience in travel retail background preferred
- Excellent communication and interpersonal skills with a pleasant personality
- Strong customer service mentality, proactive and willing to learn attitude
- Dependable Leader with the proven sales records
- Able to perform retail operational hours, including weekends and public holidays
(Only short-listed candidates will be notified)
All personal data collected will be kept in strict confidence and only be used for recruitment purpose.
Job Types: Full-time, Permanent
Pay: $2,850.00 - $3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Parental leave
Schedule:
- Day shift
- Early shift
- Late shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
- Retention bonus
Experience:
- Supervising: 2 years (Preferred)
Work Location: In person