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Sales Supervisor

$ 2,850 - $ 3,500 / month

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Roles & Responsibilities

To support Shilla’s rapid expansion in Singapore, we are recruiting for Supervisors to join our growing family.

Supervisors are responsible for assisting the Retail Manager / Senior Retail Manager to manage all employee and sales-related matters of the assigned terminal.

We provide excellent training and career progression opportunities.

Manage all Frontline Staff assigned

  • Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
  • Assist Retail Manager / Senior Retail Manager on recruitment needs
  • Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
  • Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
  • Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
  • Handle rostering and manpower planning
  • Sales Reports and Targets
  • Prepare all required sales reports and forecasting for assigned terminal

Customer Service

  • Work closely with Customer Service Team to manage and resolve customer-related feedback

Store Management

  • Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
  • Ensure sufficient stocks of products and other requirement items
  • Work closely with related Departments to review Visual Merchandising and product display
  • Ensure all Incidents in store are duly reported and handled
  • Work with Security Team on STEB & LAGS regulations
  • Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

  • Minimum GCE ‘O’ Level
  • Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
  • Experience in travel retail background preferred
  • Excellent communication and interpersonal skills with a pleasant personality
  • Strong customer service mentality, proactive and willing to learn attitude
  • Dependable Leader with the proven sales records
  • Able to perform retail operational hours, including weekends and public holidays

(Only short-listed candidates will be notified)

All personal data collected will be kept in strict confidence and only be used for recruitment purpose.

Job Types: Full-time, Permanent

Pay: $2,850.00 - $3,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Parental leave

Schedule:

  • Day shift
  • Early shift
  • Late shift

Supplemental Pay:

  • 13th month salary
  • Commission pay
  • Performance bonus
  • Retention bonus

Experience:

  • Supervising: 2 years (Preferred)

Work Location: In person