Customer Relation Officer (CRO)
$ 3,000 - $ 3,000 / month
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Responsibilities:
To be fully responsible for the daily operation of the service centre at the project site
To liase with clients/consultants and contractors for monitoring and closure of any resident's complaints, feedback and defects
To carry out conditional survey before and after completion of works within flats
To man the information counter and information telephone hotline
To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents
To perform any clerical duties such as typing, photo-stating and filing assigned by the client
To maintain proper document records of the service centre and submit timely/weekly/monthly status reports to clients
To assist in purchase of construction materials
To assist in the preparation of ISO
Requirements:
Only Singaporeans
Candidate must possess O Level or Nitec Certification
Proficient in Microsoft Office such as Excel, Word etc
At least 3 Year(s) of working experience in site administration is required for this position;
Experience in handling HDB BTO projects is preferred
5 days work wee, off on Sunday and one weekday
To be fully responsible for the daily operation of the service centre at the project site
To liase with clients/consultants and contractors for monitoring and closure of any resident's complaints, feedback and defects
To carry out conditional survey before and after completion of works within flats
To man the information counter and information telephone hotline
To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents
To perform any clerical duties such as typing, photo-stating and filing assigned by the client
To maintain proper document records of the service centre and submit timely/weekly/monthly status reports to clients
To assist in purchase of construction materials
To assist in the preparation of ISO
Requirements:
Only Singaporeans
Candidate must possess O Level or Nitec Certification
Proficient in Microsoft Office such as Excel, Word etc
At least 3 Year(s) of working experience in site administration is required for this position;
Experience in handling HDB BTO projects is preferred
5 days work wee, off on Sunday and one weekday