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- Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.
- Drive sales improvement through regionally harmonized processes.
- Establish clear understanding of customer expectations and requirements.
- Lead and manage customer presentations and proposals.
- Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.
- Develop and manage after-sales strategy for each of the designated account customers.
- Provide customer-oriented service at all times relating to specific sales and customer expectation issues.
- Contribute to the regional bidding or RFQ process when requested.
- Minimum 5 years of experience of account management/development and corporate consultative/solution-based sales experience in a service-related industry.
- Familiarity with the International Express/ Air Transportation industry will be an added advantage.
- Strong teamwork / collaboration skills.
- Excellent communication, presentation, networking and interpersonal skills.
- Degree in Business or related discipline.
eQuest
- Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.
- Drive sales improvement through regionally harmonized processes.
- Establish clear understanding of customer expectations and requirements.
- Lead and manage customer presentations and proposals.
- Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.
- Develop and manage after-sales strategy for each of the designated account customers.
- Provide customer-oriented service at all times relating to specific sales and customer expectation issues.
- Contribute to the regional bidding or RFQ process when requested.
- Minimum 5 years of experience of account management/development and corporate consultative/solution-based sales experience in a service-related industry.
- Familiarity with the International Express/ Air Transportation industry will be an added advantage.
- Strong teamwork / collaboration skills.
- Excellent communication, presentation, networking and interpersonal skills.
- Degree in Business or related discipline.
eQuest