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Admin Assistant

Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,500 per month

Duties & Resposibilities:

You shall faithfully and diligently serve the company and carry out the duties and responsibilities of your position and other duties as directed by the Director and / or any of his / her authorized officers.

Some key responsibilities of this role:

1. Administrative Support:

• Manage and maintain the Director's schedules, including meetings, appointments, and travel arrangements.

• Prepare and distribute meeting agendas, take minutes, and follow up on action points.

• Handle phone calls, emails, and correspondence on behalf of the Director.

2. Client Relationship Management:

• Liaise with clients to schedule meetings, answer queries, and provide support as needed.

• Maintain accurate client records and ensure all documentation is up to date and filed appropriately.

• Assist with client's documentation submissions.

3. Document Preparation:

• Draft, proofread, and format reports, presentations, and other documents for internal and external use.

• Ensure all documents related to insurance policies, claims, and financial transactions are accurately prepared and submitted.

4. Insurance Policy Management:

• Follow up on new case submissions to ensure all follow-up documents are submitted

• Monitor and update policy renewals

• Assist in compiling necessary documentation for underwriting, claims processing, and compliance purposes.

• Work with company follow-up on claims and new submissions, and ensure all processes are completed efficiently.

5. Data Management:

• Maintain and update clients' databases related to insurance policies, and financial information.

• Ensure data accuracy and confidentiality in compliance with regulatory standards and company policies.

6. Event Planning:

• Coordinate agency events and meetings including client meetings, training sessions, and seminars.

• Prepare materials for events and assist in post-event follow-up.

7. Office Management:

• Monitor office supplies, place orders, and ensure proper inventory management.

• Coordinate with external vendors for office maintenance, supplies, and services.

Qualifications & Requirements:

  • Nitec/Diploma in any disciple.

  • A good team player who can work independently and diligently.

  • Trustworthy and able to maintain a high level of professionalism and confidentiality. ​

  • Highly self-motivated, proactive, resourceful, and has a can-do attitude. ​

  • Well-organized with strong attention to detail and time management skills. ​

  • Able to work well in a fast-paced environment with little supervision.

  • Proficient in data entry and record management, with strong attention to detail

  • Proficient in Canva and CapCut to create content for manager's social media.

  • Tech-savvy, must be proficient with Microsoft Office. ​

  • Experience in Insurance operations or related field is an added advantage.