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Customer Service Admin

Salary undisclosed

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Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $2,600 - $3,200 per month
  • Immediate start available

The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.

  • Handle all incoming phone calls and emails.
  • Plan and coordinate daily deliveries and collections.
  • Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
  • Follow-up and respond promptly on customers' enquires.
  • Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
  • Assist with generating daily invoices.
  • Follow up with customers on outstanding AR.
  • Provide Administrative support to the Sales.
  • Experience in freight forwarding will be an added advantage