Customer Relations Officer
$ 3,600 - $ 4,500 / month
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- To be fully responsible for the daily operation of the service centre at the project site.
- To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
- To carry out conditional survey before and after completion of works within flats.
- To manage the information telephone line as well as the information desk
- To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
- To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
- To maintain proper document records of the service centre and submit timely/weekly/monthly status report to client.
- To assist in the purchase of construction materials.
- To assist in the preparation of ISO.
Requirements:
- Only Singaporeans
- Candidate must possess a minimum O Levels/ Nitec certification
- Proficient in Microsoft Office such as Excel, Word and PowerPoint.
- At least 3 Year(s) of working experience in the related field is required for this position;
- Experience in handling HDB BTO projects is preferred;
- 5 days work week, off on Sunday and one weekday.
Job Types: Full-time, Permanent
Pay: $3,600.00 - $4,500.00 per month
Benefits:
- Additional leave
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCE 'O' Level or GCE 'N' Level (Required)
Work Location: In person
Expected Start Date: 08/03/2025