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Senior / Principal Engineer, IT (O365)

Salary undisclosed

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ResponsibilitiesM365 Administration and Management:
  • Oversee and optimize the full lifecycle of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and other services.
  • Develop and refine the M365 architecture to align with organizational goals and support a geographically diverse workforce.
  • Ensure compliance with data governance policies, retention strategies, and regulatory requirements.
  • Manage identity and access control using Entra ID (formerly Azure AD), implementing MFA, conditional access policies, and role-based access control.
  • Drive organizational adoption of M365 features through training, best practices, and continuous improvement initiatives.
  • Stay informed of emerging features and technologies in M365.
User and Service Management:
  • Manage M365 operations for a large-scale user base.
  • Resolve complex escalations related to M365 platform..
  • Collaborate with support teams to deliver consistent performance and user satisfaction.
Requirements
  • At least 5 years or more experience in leading and managing M365. Experience with Google Workspace will be an added advantage.
  • Proven experience managing enterprise-scale M365 environments.
  • Experience with Google Workspace administration and integrations.
  • Advanced PowerShell scripting skills for automation and reporting.
  • Experience administering and troubleshooting on-premises Exchange environment.
  • Effective communication with technical and non-technical stakeholders.
Certifications (Preferred):
  • Microsoft Certified: Enterprise Administrator Expert
  • Google Cloud Professional Collaboration Engineer (Advantage)
  • ITIL Foundation or other IT service management certifications
ResponsibilitiesM365 Administration and Management:
  • Oversee and optimize the full lifecycle of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and other services.
  • Develop and refine the M365 architecture to align with organizational goals and support a geographically diverse workforce.
  • Ensure compliance with data governance policies, retention strategies, and regulatory requirements.
  • Manage identity and access control using Entra ID (formerly Azure AD), implementing MFA, conditional access policies, and role-based access control.
  • Drive organizational adoption of M365 features through training, best practices, and continuous improvement initiatives.
  • Stay informed of emerging features and technologies in M365.
User and Service Management:
  • Manage M365 operations for a large-scale user base.
  • Resolve complex escalations related to M365 platform..
  • Collaborate with support teams to deliver consistent performance and user satisfaction.
Requirements
  • At least 5 years or more experience in leading and managing M365. Experience with Google Workspace will be an added advantage.
  • Proven experience managing enterprise-scale M365 environments.
  • Experience with Google Workspace administration and integrations.
  • Advanced PowerShell scripting skills for automation and reporting.
  • Experience administering and troubleshooting on-premises Exchange environment.
  • Effective communication with technical and non-technical stakeholders.
Certifications (Preferred):
  • Microsoft Certified: Enterprise Administrator Expert
  • Google Cloud Professional Collaboration Engineer (Advantage)
  • ITIL Foundation or other IT service management certifications