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Product Operation Specialist

$ 6,500 - $ 8,500 / month

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Job Description

• Monitor and analyze product performance, including user activity, transaction volumes, and market feedback to identify opportunities for growth and optimization.

• Work closely with the Product Management and Engineering teams to plan and implement product improvement initiatives.

• Manage the entire lifecycle of product updates, from requirement gathering, planning, execution to release, ensuring the achievement of each phase’s objectives.

• Address technical and non-technical issues arising in product operations to enhance customer satisfaction.

• Develop and optimize product operation processes and policies to improve efficiency and effectiveness.

• Organize and participate in user training and feedback collection to continuously optimize product services.

Job Requirements

• Bachelor’s degree or higher in Computer Science, Finance, Economics, or a related field.

• At least 3 years of experience in product operations or a related field, preferably with a background in fintech or trading platforms.

• Excellent data analysis and problem-solving skills.

• Familiarity with product management tools and technologies, such as JIRA, Confluence, etc.

• Strong project management skills, capable of managing multiple tasks and ensuring timely completion.

• Excellent communication and collaboration skills, able to work effectively in cross-functional teams.

• Fluent in English & Mandarin

Job Description

• Monitor and analyze product performance, including user activity, transaction volumes, and market feedback to identify opportunities for growth and optimization.

• Work closely with the Product Management and Engineering teams to plan and implement product improvement initiatives.

• Manage the entire lifecycle of product updates, from requirement gathering, planning, execution to release, ensuring the achievement of each phase’s objectives.

• Address technical and non-technical issues arising in product operations to enhance customer satisfaction.

• Develop and optimize product operation processes and policies to improve efficiency and effectiveness.

• Organize and participate in user training and feedback collection to continuously optimize product services.

Job Requirements

• Bachelor’s degree or higher in Computer Science, Finance, Economics, or a related field.

• At least 3 years of experience in product operations or a related field, preferably with a background in fintech or trading platforms.

• Excellent data analysis and problem-solving skills.

• Familiarity with product management tools and technologies, such as JIRA, Confluence, etc.

• Strong project management skills, capable of managing multiple tasks and ensuring timely completion.

• Excellent communication and collaboration skills, able to work effectively in cross-functional teams.

• Fluent in English & Mandarin