WTT HR Policy And Operations Manager

ABOUT WORLD TABLE TENNIS

World Table Tennis (WTT) is a dynamic and growing organization dedicated to promoting and managing the sport of table tennis globally. With a team of 60 passionate professionals, we strive to create an engaging and supportive environment that fosters excellence and innovation.

ROLE OVERVIEW

The Human Resources Manager – HR Policy & Operations will oversee the core HR functions, ensuring efficient and compliant HR processes within WTT. This role is responsible for managing HR systems, data analysis, policy development, and the end-to-end recruitment process to support the organization’s operational needs.

RESPONSIBILITIES

HR OPERATIONAL MANAGEMENT:

• Oversee daily HR operations, ensuring smooth and efficient HR service delivery.
• Manage and maintain the Human Resources Management System (HRMS), ensuring data accuracy and system optimization.

POLICY DEVELOPMENT & COMPLIANCE:

• Develop, update, and enforce HR policies related to leave, recruitment, employee conduct, and other HR areas.
• Ensure compliance with local labour laws and regulations, keeping abreast of any changes that may impact HR practices.

RECRUITMENT & ONBOARDING:

• Lead the recruitment process, including drafting job postings, shortlisting candidates, scheduling interviews, and coordinating with hiring managers.
• Manage candidate records, interview feedback, and maintain a talent pipeline for future openings.
• Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

DATA ANALYSIS & REPORTING:

• Generate and analyze HR reports related to headcount, turnover, recruitment metrics, and other key indicators.
• Provide insights and recommendations based on data analysis to support strategic decision- making.
• Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection standards.

PROCESS IMPROVEMENT:

• Identify opportunities to streamline HR processes and enhance operational efficiency.
• Implement best practices and innovative solutions to improve HR service delivery.

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 5 years in HR roles with a focus on HR operations, policies, and recruitment.
• Experience in managing HR systems and data analysis is highly desirable.
• Strong knowledge of HR best practices and employment laws.
• Proficiency in HRMS and MS Office Suite, particularly Excel for data analysis.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Effective communication and interpersonal skills.
• Ability to handle sensitive information with discretion and integrity.
• Proactive approach to problem-solving and process improvement.

WHY JOIN WTT?

• Global Impact: Contribute to producing high-profile events that captivate audiences around the world.
• Fast-Paced Environment: Thrive in a dynamic setting, especially as we expand in Asia, full of opportunity and innovation.
• Professional Growth: Develop skills in event coordination, international logistics, and broadcast production. Opportunity to shape and enhance HR operations within a growing organization.

ABOUT WORLD TABLE TENNIS

World Table Tennis (WTT) is a dynamic and growing organization dedicated to promoting and managing the sport of table tennis globally. With a team of 60 passionate professionals, we strive to create an engaging and supportive environment that fosters excellence and innovation.

ROLE OVERVIEW

The Human Resources Manager – HR Policy & Operations will oversee the core HR functions, ensuring efficient and compliant HR processes within WTT. This role is responsible for managing HR systems, data analysis, policy development, and the end-to-end recruitment process to support the organization’s operational needs.

RESPONSIBILITIES

HR OPERATIONAL MANAGEMENT:

• Oversee daily HR operations, ensuring smooth and efficient HR service delivery.
• Manage and maintain the Human Resources Management System (HRMS), ensuring data accuracy and system optimization.

POLICY DEVELOPMENT & COMPLIANCE:

• Develop, update, and enforce HR policies related to leave, recruitment, employee conduct, and other HR areas.
• Ensure compliance with local labour laws and regulations, keeping abreast of any changes that may impact HR practices.

RECRUITMENT & ONBOARDING:

• Lead the recruitment process, including drafting job postings, shortlisting candidates, scheduling interviews, and coordinating with hiring managers.
• Manage candidate records, interview feedback, and maintain a talent pipeline for future openings.
• Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

DATA ANALYSIS & REPORTING:

• Generate and analyze HR reports related to headcount, turnover, recruitment metrics, and other key indicators.
• Provide insights and recommendations based on data analysis to support strategic decision- making.
• Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection standards.

PROCESS IMPROVEMENT:

• Identify opportunities to streamline HR processes and enhance operational efficiency.
• Implement best practices and innovative solutions to improve HR service delivery.

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 5 years in HR roles with a focus on HR operations, policies, and recruitment.
• Experience in managing HR systems and data analysis is highly desirable.
• Strong knowledge of HR best practices and employment laws.
• Proficiency in HRMS and MS Office Suite, particularly Excel for data analysis.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Effective communication and interpersonal skills.
• Ability to handle sensitive information with discretion and integrity.
• Proactive approach to problem-solving and process improvement.

WHY JOIN WTT?

• Global Impact: Contribute to producing high-profile events that captivate audiences around the world.
• Fast-Paced Environment: Thrive in a dynamic setting, especially as we expand in Asia, full of opportunity and innovation.
• Professional Growth: Develop skills in event coordination, international logistics, and broadcast production. Opportunity to shape and enhance HR operations within a growing organization.