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Server Operations (Wintel Projects)

  • Part Time, onsite
  • GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED
  • Central, Singapore
$ 9,000 - $ 10,000 / month

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Job Description:

 Daily monitoring and troubleshooting of our distributed server landscape will be part of

the task together with project work.

 Verifying the compliance and integrity of our systems is key to keep a high level of

quality.

 Performance optimization and capacity monitoring is as essential as the resolution of

end user problems through SAP’s internal ticketing system.

 Changes done to our landscape also include updating or creating documentation for

level 3 Niche Area service.

1. Windows Server administration

 Installing, configuring, and maintaining Windows Servers

Pre-requisites:

 Experience Level: Level 3

 Min 5 – 7 years of hands-on experience with Windows Server administration

o Last 2 major versions for all hard- and software

o Expert knowledge of Windows troubleshooting

o Expert knowledge of installation, configuration and troubleshooting of Microsoft

cluster Services

o Experience knowledge of MS Hyper-V

2. VMware vSphere administration

 Installing, configuring, and maintaining vSphere ESXi

Pre-requisites:

 Experience Level: Level 3

 Min 5 – 7 years of hands-on experience with VMware vSphere administration

 Expert knowledge

o vSphere ESXi, Virtual Center and VMware update manager

o virtual machine technology

o vSphere troubleshooting (ESXi & VMs)

 Expert knowledge in troubleshooting on ESX servers using Command line / PowerCLI

 Expert knowledge of storage protocols

3. Server Hardware (HPE preferred)

 Remote management

 Firmware updates and patches

 Guiding hardware upgrades / FRU

 Singapore Data Center support

Pre-requisites:

 Experience Level: Level 3

 5 years of hands-on experience with server hardware. (HPE preferred)

4. NetApp Storage administration

 Remote management

 Firmware updates and patches

 Troubleshooting (WAFL/NFS/iSCSI/SMB/CIFs)

Pre-requisites:

 Experience Level: Level 3

 5 years hands on experience of NetApp storage administration would be beneficial

 Expert knowledge

o PowerShell (ability to read, modify and create scripts)

o ITIL processes and ticket handling

o IT security concepts

5. Azure Cloud Administration

 Configure, deploy and manage Azure Cloud assets

Pre-requisites:

 Min 1-2 years of hands-on experience in Azure Compute Instance, Storage Accounts,

Networking and Managed Databases

 Practical knowledge with managing via Azure CLI, Azure Powershell and Portal

 Basic security contextual knowledge in Azure NSGs, RBAC and API keys

6. Monitoring IT Support Tickets / emails / hotline

7. Good network knowledge

 Good knowledge of TCP/IP (v4) protocol

 Troubleshooting network connectivity

 Good understanding of router & switch configurations (VLAN/Trunk/ACL)

8. Desired knowledge

 Hands on experience with MS SCOM operations

 Basic Project Management experience

 Vendor support ticket creation and follow-up for Netapp, Microsoft, VMware and HPE

Job Description:

 Daily monitoring and troubleshooting of our distributed server landscape will be part of

the task together with project work.

 Verifying the compliance and integrity of our systems is key to keep a high level of

quality.

 Performance optimization and capacity monitoring is as essential as the resolution of

end user problems through SAP’s internal ticketing system.

 Changes done to our landscape also include updating or creating documentation for

level 3 Niche Area service.

1. Windows Server administration

 Installing, configuring, and maintaining Windows Servers

Pre-requisites:

 Experience Level: Level 3

 Min 5 – 7 years of hands-on experience with Windows Server administration

o Last 2 major versions for all hard- and software

o Expert knowledge of Windows troubleshooting

o Expert knowledge of installation, configuration and troubleshooting of Microsoft

cluster Services

o Experience knowledge of MS Hyper-V

2. VMware vSphere administration

 Installing, configuring, and maintaining vSphere ESXi

Pre-requisites:

 Experience Level: Level 3

 Min 5 – 7 years of hands-on experience with VMware vSphere administration

 Expert knowledge

o vSphere ESXi, Virtual Center and VMware update manager

o virtual machine technology

o vSphere troubleshooting (ESXi & VMs)

 Expert knowledge in troubleshooting on ESX servers using Command line / PowerCLI

 Expert knowledge of storage protocols

3. Server Hardware (HPE preferred)

 Remote management

 Firmware updates and patches

 Guiding hardware upgrades / FRU

 Singapore Data Center support

Pre-requisites:

 Experience Level: Level 3

 5 years of hands-on experience with server hardware. (HPE preferred)

4. NetApp Storage administration

 Remote management

 Firmware updates and patches

 Troubleshooting (WAFL/NFS/iSCSI/SMB/CIFs)

Pre-requisites:

 Experience Level: Level 3

 5 years hands on experience of NetApp storage administration would be beneficial

 Expert knowledge

o PowerShell (ability to read, modify and create scripts)

o ITIL processes and ticket handling

o IT security concepts

5. Azure Cloud Administration

 Configure, deploy and manage Azure Cloud assets

Pre-requisites:

 Min 1-2 years of hands-on experience in Azure Compute Instance, Storage Accounts,

Networking and Managed Databases

 Practical knowledge with managing via Azure CLI, Azure Powershell and Portal

 Basic security contextual knowledge in Azure NSGs, RBAC and API keys

6. Monitoring IT Support Tickets / emails / hotline

7. Good network knowledge

 Good knowledge of TCP/IP (v4) protocol

 Troubleshooting network connectivity

 Good understanding of router & switch configurations (VLAN/Trunk/ACL)

8. Desired knowledge

 Hands on experience with MS SCOM operations

 Basic Project Management experience

 Vendor support ticket creation and follow-up for Netapp, Microsoft, VMware and HPE