CDN Engineer
Salary undisclosed
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Key Responsibilities:
- Design, implement, and maintain CDN architectures to optimize content delivery.
- Configure and manage CDN services to enhance performance.
- Monitor CDN performance metrics and analyze traffic patterns to identify areas for improvement.
- Provide effective troubleshooting solutions for technical issues encountered during content delivery.
- Collaborate with development, DevOps, and network operations teams to resolve complex technical problems.
- Collect and organize customer feedback to provide insights and improvement suggestions to the product and development teams.
- Maintain strong customer relationship by providing after-sales technical support through phone, email, and online chat.
- Implement security measures to protect content delivery from threats such as DDoS attacks.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: Proven experience working with CDNs (e.g. Akamai, Cloudflare, AWS CloudFront). Candidate with good experience may apply for the position.
- Networking Knowledge: Deep understanding of networking technologies and protocols including TCP/IP, DNS, DHCP, routing, and switching; familiarity with network topologies.
- Programming Skills: Proficiency in programming languages such as C, Java, Python, JavaScript, and HTML for developing and optimizing CDN services; experience in scripting for automation using languages like Python.
- Language Skills: Fluency in English and Mandarin is required for effective communications with clients.
- Soft Skills: Excellent problem-solving skills, attention to details, strong communication skills for effective collaboration with cross-functinal teams, and the ability to work independently as well as in a group setting.
Work Environment:
This position requires shift work with the following schedules:
- AM Shift: 7.30 AM to 3.30 PM
- PM Shift: 3.15 PM to 11.30 PM
- Night Shift: 11.15 PM to 7.30 AM (Able to work from home)
*Shift allowances will be provided.*
Employee Welfare:
We offer competitive employee welfare benefits that include:
- Medical and dental benefits
- Annuage Wage Supplement (AWS)
- Performance Bonus (Subject to company discretion)
Key Responsibilities:
- Design, implement, and maintain CDN architectures to optimize content delivery.
- Configure and manage CDN services to enhance performance.
- Monitor CDN performance metrics and analyze traffic patterns to identify areas for improvement.
- Provide effective troubleshooting solutions for technical issues encountered during content delivery.
- Collaborate with development, DevOps, and network operations teams to resolve complex technical problems.
- Collect and organize customer feedback to provide insights and improvement suggestions to the product and development teams.
- Maintain strong customer relationship by providing after-sales technical support through phone, email, and online chat.
- Implement security measures to protect content delivery from threats such as DDoS attacks.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: Proven experience working with CDNs (e.g. Akamai, Cloudflare, AWS CloudFront). Candidate with good experience may apply for the position.
- Networking Knowledge: Deep understanding of networking technologies and protocols including TCP/IP, DNS, DHCP, routing, and switching; familiarity with network topologies.
- Programming Skills: Proficiency in programming languages such as C, Java, Python, JavaScript, and HTML for developing and optimizing CDN services; experience in scripting for automation using languages like Python.
- Language Skills: Fluency in English and Mandarin is required for effective communications with clients.
- Soft Skills: Excellent problem-solving skills, attention to details, strong communication skills for effective collaboration with cross-functinal teams, and the ability to work independently as well as in a group setting.
Work Environment:
This position requires shift work with the following schedules:
- AM Shift: 7.30 AM to 3.30 PM
- PM Shift: 3.15 PM to 11.30 PM
- Night Shift: 11.15 PM to 7.30 AM (Able to work from home)
*Shift allowances will be provided.*
Employee Welfare:
We offer competitive employee welfare benefits that include:
- Medical and dental benefits
- Annuage Wage Supplement (AWS)
- Performance Bonus (Subject to company discretion)