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Customer Service Executive (Airfreight) 4.8k URGENT
$ 3,500 - $ 4,500 / month
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- Serve as the main point of contact for customers with airfreight and oceanfreight inquiries and shipments.
- Respond promptly to customer questions and concerns, maintaining a high level of satisfaction.
- Work closely with carriers, customs brokers, and other key stakeholders to ensure on-time deliveries.
- Use critical thinking to develop effective solutions tailored to customer needs.
- Diploma or Higher Nitec with a minimum of 2 years of experience in a logistics-related role.
- Relevant certifications and formal education in logistics or a related field
- Serve as the main point of contact for customers with airfreight and oceanfreight inquiries and shipments.
- Respond promptly to customer questions and concerns, maintaining a high level of satisfaction.
- Work closely with carriers, customs brokers, and other key stakeholders to ensure on-time deliveries.
- Use critical thinking to develop effective solutions tailored to customer needs.
- Diploma or Higher Nitec with a minimum of 2 years of experience in a logistics-related role.
- Relevant certifications and formal education in logistics or a related field