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Customer Service Assistant (Logistics)

$ 2,100 - $ 2,300 / month

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Responsibilities:

  • Handle customer inquiries regarding shipments, delivery status, and tracking information.
  • Assist with processing customer orders, entering them into the system, and coordinating delivery schedules.
  • Assist in preparing airway bill and invoices.
  • Assist with coordinating shipments and liaising with customers, airlines, freight forwarders, and customs authorities.
  • Generate reports on order progress, delivery timelines, and customer feedback.
  • Perform ad-hoc duties as assigned.

Requirements:

  • Good communication and interpersonal skill
  • Welcoming fresh entry from related background
  • An added point if with customer service experience in logistics industries
  • Attention to Detail

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Responsibilities:

  • Handle customer inquiries regarding shipments, delivery status, and tracking information.
  • Assist with processing customer orders, entering them into the system, and coordinating delivery schedules.
  • Assist in preparing airway bill and invoices.
  • Assist with coordinating shipments and liaising with customers, airlines, freight forwarders, and customs authorities.
  • Generate reports on order progress, delivery timelines, and customer feedback.
  • Perform ad-hoc duties as assigned.

Requirements:

  • Good communication and interpersonal skill
  • Welcoming fresh entry from related background
  • An added point if with customer service experience in logistics industries
  • Attention to Detail

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629