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Project Manager Services Manager (Air Trunk, Equinix)
Salary undisclosed
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- Define the program's objectives and create a roadmap that aligns with organizational goals.
- Develop a detailed program charter, including scope, timelines, milestones, and deliverables.
- Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders.
- Identify and manage dependencies between projects within the program.
- Oversee the execution of all projects within the program to ensure they align with the program's goals.
- Coordinate cross-project activities and ensure resources are efficiently allocated.
- Establish and maintain program governance frameworks, including steering committees and reporting structures.
- Monitor program progress through metrics, KPIs, and dashboards.
- Facilitate regular program status reviews, identifying and resolving roadblocks.
- Act as the primary liaison between program stakeholders, project managers, and senior leadership.
- Ensure clear communication of program objectives, progress, and challenges to all relevant parties.
- Manage stakeholder expectations and foster strong relationships across departments and teams.
- Host program meetings, updates, and status presentations to ensure alignment and transparency.
- Identify and assess risks at the program level, ensuring proper mitigation strategies are in place.
- Monitor and manage changes in program scope and their impact on timelines, budgets, and deliverables.
- Lead and mentor project managers and other team members involved in the program.
- Facilitate training and development opportunities to enhance team competencies.
- Develop and manage the program budget, ensuring financial alignment with organizational goals.
- Track program expenses and ensure cost-effectiveness without compromising quality.
- Prepare financial reports and forecasts for program stakeholders and leadership.
- Bachelor's degree in Business Administration, Engineering, Project Management, or a related field.
- Master's degree in a relevant field is preferred.
- 8+ years of experience in program and/or project management.
- Proven track record of managing large-scale, cross-functional, cross country programs.
- Experience with project management tools (e.g., Microsoft Project, Smartsheet, Jira, or equivalent).
- Familiarity with Agile, Waterfall, and hybrid methodologies.
- Project Management Professional (PMP), PgMP, or equivalent certification.
- Agile certifications such as PMI-ACP, SAFe, or CSM are a plus.
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Define the program's objectives and create a roadmap that aligns with organizational goals.
- Develop a detailed program charter, including scope, timelines, milestones, and deliverables.
- Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders.
- Identify and manage dependencies between projects within the program.
- Oversee the execution of all projects within the program to ensure they align with the program's goals.
- Coordinate cross-project activities and ensure resources are efficiently allocated.
- Establish and maintain program governance frameworks, including steering committees and reporting structures.
- Monitor program progress through metrics, KPIs, and dashboards.
- Facilitate regular program status reviews, identifying and resolving roadblocks.
- Act as the primary liaison between program stakeholders, project managers, and senior leadership.
- Ensure clear communication of program objectives, progress, and challenges to all relevant parties.
- Manage stakeholder expectations and foster strong relationships across departments and teams.
- Host program meetings, updates, and status presentations to ensure alignment and transparency.
- Identify and assess risks at the program level, ensuring proper mitigation strategies are in place.
- Monitor and manage changes in program scope and their impact on timelines, budgets, and deliverables.
- Lead and mentor project managers and other team members involved in the program.
- Facilitate training and development opportunities to enhance team competencies.
- Develop and manage the program budget, ensuring financial alignment with organizational goals.
- Track program expenses and ensure cost-effectiveness without compromising quality.
- Prepare financial reports and forecasts for program stakeholders and leadership.
- Bachelor's degree in Business Administration, Engineering, Project Management, or a related field.
- Master's degree in a relevant field is preferred.
- 8+ years of experience in program and/or project management.
- Proven track record of managing large-scale, cross-functional, cross country programs.
- Experience with project management tools (e.g., Microsoft Project, Smartsheet, Jira, or equivalent).
- Familiarity with Agile, Waterfall, and hybrid methodologies.
- Project Management Professional (PMP), PgMP, or equivalent certification.
- Agile certifications such as PMI-ACP, SAFe, or CSM are a plus.
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development