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Project Manager Services Manager (Air Trunk, Equinix)

Salary undisclosed

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Job Description: Key Responsibilities
  • Define the program's objectives and create a roadmap that aligns with organizational goals.
  • Develop a detailed program charter, including scope, timelines, milestones, and deliverables.
  • Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders.
  • Identify and manage dependencies between projects within the program.
  • Oversee the execution of all projects within the program to ensure they align with the program's goals.
  • Coordinate cross-project activities and ensure resources are efficiently allocated.
  • Establish and maintain program governance frameworks, including steering committees and reporting structures.
  • Monitor program progress through metrics, KPIs, and dashboards.
  • Facilitate regular program status reviews, identifying and resolving roadblocks.
  • Act as the primary liaison between program stakeholders, project managers, and senior leadership.
  • Ensure clear communication of program objectives, progress, and challenges to all relevant parties.
  • Manage stakeholder expectations and foster strong relationships across departments and teams.
  • Host program meetings, updates, and status presentations to ensure alignment and transparency.
  • Identify and assess risks at the program level, ensuring proper mitigation strategies are in place.
  • Monitor and manage changes in program scope and their impact on timelines, budgets, and deliverables.
  • Lead and mentor project managers and other team members involved in the program.
  • Facilitate training and development opportunities to enhance team competencies.
  • Develop and manage the program budget, ensuring financial alignment with organizational goals.
  • Track program expenses and ensure cost-effectiveness without compromising quality.
  • Prepare financial reports and forecasts for program stakeholders and leadership.
Qualifications
  • Bachelor's degree in Business Administration, Engineering, Project Management, or a related field.
  • Master's degree in a relevant field is preferred.
  • 8+ years of experience in program and/or project management.
  • Proven track record of managing large-scale, cross-functional, cross country programs.
  • Experience with project management tools (e.g., Microsoft Project, Smartsheet, Jira, or equivalent).
  • Familiarity with Agile, Waterfall, and hybrid methodologies.
  • Project Management Professional (PMP), PgMP, or equivalent certification.
  • Agile certifications such as PMI-ACP, SAFe, or CSM are a plus.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES
  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength
OUR BEHAVIORS
  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Job Description: Key Responsibilities
  • Define the program's objectives and create a roadmap that aligns with organizational goals.
  • Develop a detailed program charter, including scope, timelines, milestones, and deliverables.
  • Ensure program goals and benefits are clearly defined, measurable, and communicated to stakeholders.
  • Identify and manage dependencies between projects within the program.
  • Oversee the execution of all projects within the program to ensure they align with the program's goals.
  • Coordinate cross-project activities and ensure resources are efficiently allocated.
  • Establish and maintain program governance frameworks, including steering committees and reporting structures.
  • Monitor program progress through metrics, KPIs, and dashboards.
  • Facilitate regular program status reviews, identifying and resolving roadblocks.
  • Act as the primary liaison between program stakeholders, project managers, and senior leadership.
  • Ensure clear communication of program objectives, progress, and challenges to all relevant parties.
  • Manage stakeholder expectations and foster strong relationships across departments and teams.
  • Host program meetings, updates, and status presentations to ensure alignment and transparency.
  • Identify and assess risks at the program level, ensuring proper mitigation strategies are in place.
  • Monitor and manage changes in program scope and their impact on timelines, budgets, and deliverables.
  • Lead and mentor project managers and other team members involved in the program.
  • Facilitate training and development opportunities to enhance team competencies.
  • Develop and manage the program budget, ensuring financial alignment with organizational goals.
  • Track program expenses and ensure cost-effectiveness without compromising quality.
  • Prepare financial reports and forecasts for program stakeholders and leadership.
Qualifications
  • Bachelor's degree in Business Administration, Engineering, Project Management, or a related field.
  • Master's degree in a relevant field is preferred.
  • 8+ years of experience in program and/or project management.
  • Proven track record of managing large-scale, cross-functional, cross country programs.
  • Experience with project management tools (e.g., Microsoft Project, Smartsheet, Jira, or equivalent).
  • Familiarity with Agile, Waterfall, and hybrid methodologies.
  • Project Management Professional (PMP), PgMP, or equivalent certification.
  • Agile certifications such as PMI-ACP, SAFe, or CSM are a plus.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES
  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength
OUR BEHAVIORS
  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers