Operations Executive
1. Retail Operations & Store Management
· Oversee daily operations across all retail stores, ensuring efficiency, adherence to SOPs, and positive customer experience.
· Conduct regular store visits to assess performance, cleanliness, and compliance with brand standards.
· Identify and resolve operational issues, including staffing concerns, customer service challenges, and store maintenance.
· Act as the primary point of contact for store managers and staff regarding operational matters.
2. Inventory & Supplier Management
· Manage stock levels across all retail stores, ensuring timely ordering, replenishment, and optimal stock distribution.
· Work with suppliers, warehouse teams, and vendors to streamline procurement and inventory control.
· Analyze sales trends to improve stock allocation and reduce overstocking or shortages.
· Implement inventory control measures to minimize shrinkage and wastage.
3. Store Renovation & Maintenance
· Oversee and coordinate store renovation and maintenance projects, ensuring timely execution and minimal disruption.
· Address maintenance issues (e.g., lighting, fixtures, equipment) promptly to uphold store conditions.
4. Vendor & External Partner Management
· Liaise with vendors, suppliers, and service providers to negotiate contracts, pricing, and service agreements.
5. Team Support & Communication
· Provide guidance and support to store teams to ensure smooth daily operations.
· Communicate company updates, policies, and procedural changes across all retail locations.
· Collaborate with HR on staffing needs, performance management, and training initiatives.
6. Reporting & Analysis
· Track and analyze key operational metrics, including sales performance, inventory turnover, and overall operational efficiency.
· Generate reports and provide insights to management for decision-making.
1. Retail Operations & Store Management
· Oversee daily operations across all retail stores, ensuring efficiency, adherence to SOPs, and positive customer experience.
· Conduct regular store visits to assess performance, cleanliness, and compliance with brand standards.
· Identify and resolve operational issues, including staffing concerns, customer service challenges, and store maintenance.
· Act as the primary point of contact for store managers and staff regarding operational matters.
2. Inventory & Supplier Management
· Manage stock levels across all retail stores, ensuring timely ordering, replenishment, and optimal stock distribution.
· Work with suppliers, warehouse teams, and vendors to streamline procurement and inventory control.
· Analyze sales trends to improve stock allocation and reduce overstocking or shortages.
· Implement inventory control measures to minimize shrinkage and wastage.
3. Store Renovation & Maintenance
· Oversee and coordinate store renovation and maintenance projects, ensuring timely execution and minimal disruption.
· Address maintenance issues (e.g., lighting, fixtures, equipment) promptly to uphold store conditions.
4. Vendor & External Partner Management
· Liaise with vendors, suppliers, and service providers to negotiate contracts, pricing, and service agreements.
5. Team Support & Communication
· Provide guidance and support to store teams to ensure smooth daily operations.
· Communicate company updates, policies, and procedural changes across all retail locations.
· Collaborate with HR on staffing needs, performance management, and training initiatives.
6. Reporting & Analysis
· Track and analyze key operational metrics, including sales performance, inventory turnover, and overall operational efficiency.
· Generate reports and provide insights to management for decision-making.