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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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(Senior) Executive / Assistant Manager, NCIS (Service Ops)

Salary undisclosed
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Career in the HospitalJoin our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.About NUHThe National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.About Department and Purpose of the PositionThe National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.We are seeking a dedicated Senior Executive or Assistant Manager to be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.Key ResponsibilitiesPrimary Responsibilities and Duties (80%)
  • Responsible for daily operations of service points assigned, including front counter services, administrative/operational matters and partnering Nursing Officer/ Pharmacists to solve system and process problems.
  • Ensure facilities are patient friendly, safe and clean.
  • Work with other department managers to ensure a positive experience for patients along the continuum of care and achieve customer satisfaction targets.
  • Responsible for achieving the volume and financial targets for the clinical services of respective service points.
  • Develop and carry out business plans in conjunction with the clinical chiefs to ensure that goals are reached.
  • Manage a group of staff providing customer services in service points and responsible for staff recruitment and retention.
  • Manage projects and exploit appropriate new technologies to achieve cost saving and competitive advantage.
Secondary Responsibilities and Duties (20%)
  • Perform data analysis and manage process improvement projects.
  • Perform other assignments as delegated by Operations Manager and Head of Department.
Key Requirements
  • Bachelor's degree in Business Management and STEM.
  • Minimum of 2 years of relevant experience working in large organisation(s) particularly in customer service and administrative work.
  • Excellent analytical, communication, and problem solving-skills.
  • Possess practical knowledge of hospital operations and healthcare financial schemes.
  • Excellent coordination, interpersonal, and people management skills.
Closing & ApplicationsWhen you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.
Career in the HospitalJoin our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.About NUHThe National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.About Department and Purpose of the PositionThe National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.We are seeking a dedicated Senior Executive or Assistant Manager to be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.Key ResponsibilitiesPrimary Responsibilities and Duties (80%)
  • Responsible for daily operations of service points assigned, including front counter services, administrative/operational matters and partnering Nursing Officer/ Pharmacists to solve system and process problems.
  • Ensure facilities are patient friendly, safe and clean.
  • Work with other department managers to ensure a positive experience for patients along the continuum of care and achieve customer satisfaction targets.
  • Responsible for achieving the volume and financial targets for the clinical services of respective service points.
  • Develop and carry out business plans in conjunction with the clinical chiefs to ensure that goals are reached.
  • Manage a group of staff providing customer services in service points and responsible for staff recruitment and retention.
  • Manage projects and exploit appropriate new technologies to achieve cost saving and competitive advantage.
Secondary Responsibilities and Duties (20%)
  • Perform data analysis and manage process improvement projects.
  • Perform other assignments as delegated by Operations Manager and Head of Department.
Key Requirements
  • Bachelor's degree in Business Management and STEM.
  • Minimum of 2 years of relevant experience working in large organisation(s) particularly in customer service and administrative work.
  • Excellent analytical, communication, and problem solving-skills.
  • Possess practical knowledge of hospital operations and healthcare financial schemes.
  • Excellent coordination, interpersonal, and people management skills.
Closing & ApplicationsWhen you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.