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Ecommerce Sales Manager, Bakery

$ 4,000 - $ 5,500 / month

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Join Our Team as a Ecommerce Sales Manager - Bakery!

We are seeking a dynamic and results-driven Ecommerce Sales Manager to lead and grow our Bakery division. If you are passionate about sales, customer engagement, and have a deep understanding of the bakery industry, we would love to hear from you!

Key Responsibilities:

Sales Management

  • Set and propose annual sales targets for approval, ensuring these targets are met.
  • Plan and execute all Bakery-related marketing activities.
  • Develop and review annual sales plans, activities, and campaigns, adjusting as needed to meet targets.
  • Prepare monthly sales forecasts and budgets.
  • Monitor market trends, sales volume, and revenue to identify opportunities and gaps.
  • Adapt strategies and reallocate resources to improve overall sales team performance.
  • Contribute to the development of sales, marketing, customer retention, pricing, and distribution strategies.
  • Analyze market trends, competition, and customer feedback, providing actionable reports to senior management.

Customer Engagement

  • Build and maintain strong relationships with customers, responding to their needs with tailored sales strategies.
  • Identify customer opportunities, adapting tactics to maintain existing accounts and attract new ones.
  • Negotiate effectively with key accounts, ensuring satisfaction and maximizing sales potential.
  • Actively seek new sales opportunities, expanding our customer base and market reach.

Sales Team Leadership

  • Review and implement customer service guidelines for the sales team.
  • Supervise, coach, and develop the sales team on technical aspects of bakery products, marketing campaigns, and sales strategies.

Collaboration with Production Team

  • Work closely with the production team to develop new product offerings based on market needs.
  • Coordinate with production to address and resolve customer feedback related to product quality.

Other Duties

  • Undertake any additional tasks assigned by the Deputy General Manager, Bakery.

Ideal Candidate:

Education:

  • A good tertiary education, with a preference for a degree in Hospitality, Business, or Marketing.

Experience:

  • Minimum of 7 years of sales experience in the Bakery or Hospitality industry.
  • At least 3 years of experience in supervising and managing a sales team.

Skills:

  • Excellent Communication & Negotiation Skills: Ability to build rapport and maintain strong relationships at all levels of staff and with customers.
  • Customer-Centric Mindset: Strong experience in account management, with a focus on meeting customer needs and expectations.
  • Sales Tactics Development: A demonstrated ability to be resourceful and creative in formulating and executing effective sales strategies.
  • Supervisory Skills: Proven ability to lead, coach, and develop a sales team while working independently.
  • Digital Savvy: A keen understanding of digital marketing trends and the ability to leverage social media and other digital avenues to enhance sales and brand presence.

Join Our Team as a Ecommerce Sales Manager - Bakery!

We are seeking a dynamic and results-driven Ecommerce Sales Manager to lead and grow our Bakery division. If you are passionate about sales, customer engagement, and have a deep understanding of the bakery industry, we would love to hear from you!

Key Responsibilities:

Sales Management

  • Set and propose annual sales targets for approval, ensuring these targets are met.
  • Plan and execute all Bakery-related marketing activities.
  • Develop and review annual sales plans, activities, and campaigns, adjusting as needed to meet targets.
  • Prepare monthly sales forecasts and budgets.
  • Monitor market trends, sales volume, and revenue to identify opportunities and gaps.
  • Adapt strategies and reallocate resources to improve overall sales team performance.
  • Contribute to the development of sales, marketing, customer retention, pricing, and distribution strategies.
  • Analyze market trends, competition, and customer feedback, providing actionable reports to senior management.

Customer Engagement

  • Build and maintain strong relationships with customers, responding to their needs with tailored sales strategies.
  • Identify customer opportunities, adapting tactics to maintain existing accounts and attract new ones.
  • Negotiate effectively with key accounts, ensuring satisfaction and maximizing sales potential.
  • Actively seek new sales opportunities, expanding our customer base and market reach.

Sales Team Leadership

  • Review and implement customer service guidelines for the sales team.
  • Supervise, coach, and develop the sales team on technical aspects of bakery products, marketing campaigns, and sales strategies.

Collaboration with Production Team

  • Work closely with the production team to develop new product offerings based on market needs.
  • Coordinate with production to address and resolve customer feedback related to product quality.

Other Duties

  • Undertake any additional tasks assigned by the Deputy General Manager, Bakery.

Ideal Candidate:

Education:

  • A good tertiary education, with a preference for a degree in Hospitality, Business, or Marketing.

Experience:

  • Minimum of 7 years of sales experience in the Bakery or Hospitality industry.
  • At least 3 years of experience in supervising and managing a sales team.

Skills:

  • Excellent Communication & Negotiation Skills: Ability to build rapport and maintain strong relationships at all levels of staff and with customers.
  • Customer-Centric Mindset: Strong experience in account management, with a focus on meeting customer needs and expectations.
  • Sales Tactics Development: A demonstrated ability to be resourceful and creative in formulating and executing effective sales strategies.
  • Supervisory Skills: Proven ability to lead, coach, and develop a sales team while working independently.
  • Digital Savvy: A keen understanding of digital marketing trends and the ability to leverage social media and other digital avenues to enhance sales and brand presence.