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Lead Infrastructure Engineer, Network Rapid Response Team
Salary undisclosed
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- Applies strong technical acumen and problem-solving methodologies to network operations of reasonable scope, with a focus on improving network operations, data and systems running at scale, and ensures end to end monitoring of network infrastructure and applications
- Applies technical expertise, problem-solving methodologies, drives a workstream or project consisting of one or more infrastructure engineering technologies
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
- Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
- Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
- Resolves most nuances, determines appropriate escalation path, executes conventional approaches to build or break down technical problems
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Be accountable for making significant decisions for a project consisting of multiple technologies and applications
- Be primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
- Acts independently and leverages critical thinking. Advocates for customer base when faced with Infrastructure or Business Critical issues
- Adds to team culture of diversity, equity, inclusion, and respect
- Bachelor's Degree in Computer Science related disciplines
- Minimally 10 years of Infrastructure and networking related experience
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Deep knowledge of site reliability engineering or related experience with focus on Networking on Data Center, Enterprise, Perimeter, Routing & Switching, Security and Application layer networking. Certification of CCIE or CCNP.
- Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, Ansible etc.)
- Drives to continue to develop technical and cross-functional knowledge outside of the product
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
- Ability to apply proficiency, articulate and share clear, concise complex technical findings to management in understandable terms.
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.
- Certification in automation is an advantage
- Applies strong technical acumen and problem-solving methodologies to network operations of reasonable scope, with a focus on improving network operations, data and systems running at scale, and ensures end to end monitoring of network infrastructure and applications
- Applies technical expertise, problem-solving methodologies, drives a workstream or project consisting of one or more infrastructure engineering technologies
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
- Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
- Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
- Resolves most nuances, determines appropriate escalation path, executes conventional approaches to build or break down technical problems
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Be accountable for making significant decisions for a project consisting of multiple technologies and applications
- Be primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
- Acts independently and leverages critical thinking. Advocates for customer base when faced with Infrastructure or Business Critical issues
- Adds to team culture of diversity, equity, inclusion, and respect
- Bachelor's Degree in Computer Science related disciplines
- Minimally 10 years of Infrastructure and networking related experience
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Deep knowledge of site reliability engineering or related experience with focus on Networking on Data Center, Enterprise, Perimeter, Routing & Switching, Security and Application layer networking. Certification of CCIE or CCNP.
- Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, Ansible etc.)
- Drives to continue to develop technical and cross-functional knowledge outside of the product
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
- Ability to apply proficiency, articulate and share clear, concise complex technical findings to management in understandable terms.
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.
- Certification in automation is an advantage