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Quality Assurance Specialist (Banking/Novena/Salary up to $2,4k) - GL
$ 2,000 - $ 2,400 / month
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Job Highlights:
- Basic Salary: $2,000 - $2,400
- Working Days/Hours: 5 Days / 9AM to 630PM
- Location: Novena
- Career Progression
- 1-Year Contract Renewable
Responsibilities:
- Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
- Review 15 of closed sales calls per day for General Insurance Team.
- Backup for Auto Insurance for Call Review purposes.
- Promptly report any calls detected with potential quality issues (e.g.misrepresentation, fraudulent) to Management.
- Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
- Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
- Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
- Other ad-hoc duties as assigned by superviso
Requirements:
- Min Qualification: GCE 'O' Level
- Good to have BCP and PGI Certificates.
- Preferably have quality assurance experience and insurance products knowledge
Only shortlisted candidates will be notified
Send your resume to:
Email:
Just Recruit Singapore Pte Ltd EA12C6295
Job Highlights:
- Basic Salary: $2,000 - $2,400
- Working Days/Hours: 5 Days / 9AM to 630PM
- Location: Novena
- Career Progression
- 1-Year Contract Renewable
Responsibilities:
- Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
- Review 15 of closed sales calls per day for General Insurance Team.
- Backup for Auto Insurance for Call Review purposes.
- Promptly report any calls detected with potential quality issues (e.g.misrepresentation, fraudulent) to Management.
- Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
- Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
- Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
- Other ad-hoc duties as assigned by superviso
Requirements:
- Min Qualification: GCE 'O' Level
- Good to have BCP and PGI Certificates.
- Preferably have quality assurance experience and insurance products knowledge
Only shortlisted candidates will be notified
Send your resume to:
Email:
Just Recruit Singapore Pte Ltd EA12C6295