Desktop & Server Support Specialist
$ 4,500 - $ 5,800 / month
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Responsibilities
- Administration and configuration for Windows Servers;
- End-user account management;
- End-user device hardening and lockdown;
- Troubleshooting and problem resolution; and
- End-user briefings & awareness service.
To minimally support the following types of EUCD and Windows Servers:
- Windows Servers;
- Microsoft SQL Servers;
- Desktops;
- Notebooks;
- Mobile Devices (e.g. iPad, iPhone or equivalent);
- Video Conferencing Devices;
- IP Telephones;
- Printers, including multi-function devices (i.e. printers, scanners and fax devices);
- (Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).
EUCD AND WINDOWS SERVERS MANAGEMENT
- Apply patches for Windows Servers and Microsoft SQL Servers according to the documentation provided by the Authority-appointed Suppliers where appropriate;
- Install, un-install or re-install operating systems, standard desktop software and applications and drivers for EUCD;
Requirements
- Minimum three (3) years of End User Computing Devices (EUCD) Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background;
- Minimum one (1) year of experience in Microsoft Windows Server and Microsoft SQL Server administration; and
- Ability to identify the likely causes of incidents escalated by Level 1 EUCD Support Engineers and apply the known solutions related to these more complex issues.
Job Type: Full-time
Pay: $4,500.00 - $5,800.00 per month
Responsibilities
- Administration and configuration for Windows Servers;
- End-user account management;
- End-user device hardening and lockdown;
- Troubleshooting and problem resolution; and
- End-user briefings & awareness service.
To minimally support the following types of EUCD and Windows Servers:
- Windows Servers;
- Microsoft SQL Servers;
- Desktops;
- Notebooks;
- Mobile Devices (e.g. iPad, iPhone or equivalent);
- Video Conferencing Devices;
- IP Telephones;
- Printers, including multi-function devices (i.e. printers, scanners and fax devices);
- (Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).
EUCD AND WINDOWS SERVERS MANAGEMENT
- Apply patches for Windows Servers and Microsoft SQL Servers according to the documentation provided by the Authority-appointed Suppliers where appropriate;
- Install, un-install or re-install operating systems, standard desktop software and applications and drivers for EUCD;
Requirements
- Minimum three (3) years of End User Computing Devices (EUCD) Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background;
- Minimum one (1) year of experience in Microsoft Windows Server and Microsoft SQL Server administration; and
- Ability to identify the likely causes of incidents escalated by Level 1 EUCD Support Engineers and apply the known solutions related to these more complex issues.
Job Type: Full-time
Pay: $4,500.00 - $5,800.00 per month