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Desktop & Server Support Specialist

$ 4,500 - $ 5,800 / month

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Responsibilities

  • Administration and configuration for Windows Servers;
  • End-user account management;
  • End-user device hardening and lockdown;
  • Troubleshooting and problem resolution; and
  • End-user briefings & awareness service.

To minimally support the following types of EUCD and Windows Servers:

  • Windows Servers;
  • Microsoft SQL Servers;
  • Desktops;
  • Notebooks;
  • Mobile Devices (e.g. iPad, iPhone or equivalent);
  • Video Conferencing Devices;
  • IP Telephones;
  • Printers, including multi-function devices (i.e. printers, scanners and fax devices);
  • (Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).

EUCD AND WINDOWS SERVERS MANAGEMENT

  • Apply patches for Windows Servers and Microsoft SQL Servers according to the documentation provided by the Authority-appointed Suppliers where appropriate;
  • Install, un-install or re-install operating systems, standard desktop software and applications and drivers for EUCD;

Requirements

  • Minimum three (3) years of End User Computing Devices (EUCD) Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background;
  • Minimum one (1) year of experience in Microsoft Windows Server and Microsoft SQL Server administration; and
  • Ability to identify the likely causes of incidents escalated by Level 1 EUCD Support Engineers and apply the known solutions related to these more complex issues.

Job Type: Full-time

Pay: $4,500.00 - $5,800.00 per month

Responsibilities

  • Administration and configuration for Windows Servers;
  • End-user account management;
  • End-user device hardening and lockdown;
  • Troubleshooting and problem resolution; and
  • End-user briefings & awareness service.

To minimally support the following types of EUCD and Windows Servers:

  • Windows Servers;
  • Microsoft SQL Servers;
  • Desktops;
  • Notebooks;
  • Mobile Devices (e.g. iPad, iPhone or equivalent);
  • Video Conferencing Devices;
  • IP Telephones;
  • Printers, including multi-function devices (i.e. printers, scanners and fax devices);
  • (Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).

EUCD AND WINDOWS SERVERS MANAGEMENT

  • Apply patches for Windows Servers and Microsoft SQL Servers according to the documentation provided by the Authority-appointed Suppliers where appropriate;
  • Install, un-install or re-install operating systems, standard desktop software and applications and drivers for EUCD;

Requirements

  • Minimum three (3) years of End User Computing Devices (EUCD) Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background;
  • Minimum one (1) year of experience in Microsoft Windows Server and Microsoft SQL Server administration; and
  • Ability to identify the likely causes of incidents escalated by Level 1 EUCD Support Engineers and apply the known solutions related to these more complex issues.

Job Type: Full-time

Pay: $4,500.00 - $5,800.00 per month