Snr Exec/Asst Mgr, Course Schedule & Resource Management (6-mth contract), SMUA
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for SMU Academy (SMUA).
- Manage room bookings, venue coordination, and room utilization through the quarterly SMU Facility Book Exercise and ad-hoc requests, while securing external venues cost-effectively.
- Maintain dashboards to track Ops Cluster performance metrics, providing insights for continuous operational performance and improvement.
- Ensure documentation of operational SOPs are up-to-date and maintained to uphold operational standards and excellence.
- Supervise and mentor Student Assistants (Special Projects) by overseeing recruitment, onboarding, and assigning process improvement initiatives.
- Plan, coordinate and manage process improvement projects within Ops Cluster, ensuring timely progress and achievement of milestones.
- Assist with running Academy courses, with flexible compensation for any after-hours work, typically 2-4 times a year.
- Other duties as assigned.
- Degree or Diploma holder with at least 3 years of relevant experience.
- Strong project management and problem-solving abilities.
- Resourceful and detail-oriented, capable of managing multiple tasks simultaneously under tight deadlines.
- Excellent written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.
- Skilled in data analysis and report generation.
- Committed to process improvement and operational efficiency.
- Familiarity with Training Management Systems (TMS), Microsoft Power BI, and Power Automate will be advantageous.
#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management UniversityCOMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for SMU Academy (SMUA).
- Manage room bookings, venue coordination, and room utilization through the quarterly SMU Facility Book Exercise and ad-hoc requests, while securing external venues cost-effectively.
- Maintain dashboards to track Ops Cluster performance metrics, providing insights for continuous operational performance and improvement.
- Ensure documentation of operational SOPs are up-to-date and maintained to uphold operational standards and excellence.
- Supervise and mentor Student Assistants (Special Projects) by overseeing recruitment, onboarding, and assigning process improvement initiatives.
- Plan, coordinate and manage process improvement projects within Ops Cluster, ensuring timely progress and achievement of milestones.
- Assist with running Academy courses, with flexible compensation for any after-hours work, typically 2-4 times a year.
- Other duties as assigned.
- Degree or Diploma holder with at least 3 years of relevant experience.
- Strong project management and problem-solving abilities.
- Resourceful and detail-oriented, capable of managing multiple tasks simultaneously under tight deadlines.
- Excellent written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.
- Skilled in data analysis and report generation.
- Committed to process improvement and operational efficiency.
- Familiarity with Training Management Systems (TMS), Microsoft Power BI, and Power Automate will be advantageous.
#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University