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Roles & Responsibilities
We are looking for a motivated Service Engineer to join our dynamic team.
He/She ensures that requests and needs of customers are attended to and maintain positive relationship
Key Responsibilities:
- Provide pre & post sale technical assistance to customers via phone, email, and on-site
- Responding promptly to service and preparing quotations and relevant documentation
- Coordinating with internal teams, suppliers and communicating with customers to ensure services are delivered efficiently and within the agreed timeframe
- Monitoring spare parts inventory and placing orders for materials or parts as needed
- Compiling reports and presenting updates or findings to management regularly.
- Provide market and competitor analysis
Qualifications and preferred skills:
- Minimum Diploma in Engineering or a related field
- At least 2 years of experience as a service engineer or a closely related field, with a proven track record
- Experience with engines and vehicles. Knowledge in EV or Specialized Vehicle will be an added advantage
- Good verbal and written communication skills.
- Able to communicate efficiently in English and Chinese
- Familiar with Microsoft applications
- Ability to work both independently and effectively in a team
Roles & Responsibilities
We are looking for a motivated Service Engineer to join our dynamic team.
He/She ensures that requests and needs of customers are attended to and maintain positive relationship
Key Responsibilities:
- Provide pre & post sale technical assistance to customers via phone, email, and on-site
- Responding promptly to service and preparing quotations and relevant documentation
- Coordinating with internal teams, suppliers and communicating with customers to ensure services are delivered efficiently and within the agreed timeframe
- Monitoring spare parts inventory and placing orders for materials or parts as needed
- Compiling reports and presenting updates or findings to management regularly.
- Provide market and competitor analysis
Qualifications and preferred skills:
- Minimum Diploma in Engineering or a related field
- At least 2 years of experience as a service engineer or a closely related field, with a proven track record
- Experience with engines and vehicles. Knowledge in EV or Specialized Vehicle will be an added advantage
- Good verbal and written communication skills.
- Able to communicate efficiently in English and Chinese
- Familiar with Microsoft applications
- Ability to work both independently and effectively in a team