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CUSTOMER SERVICE CLERK

$ 1,800 - $ 1,800 / month

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Original
Simplified
Duties.

To key in job orders into Transport Management System (TMS), Container Chain before job execution by Operations Team
To handle all operations administration duties in a timely manner. E.g. check and inform Operations team on Vessel ETA, check and inform Operations team on containers usage
Answer all phone calls professionally
Reply customers’ email in a professional manner
Processing for import and export job.
Any other ad-hoc duties.

Requirement.

GCE N/O Levels.
Knowledge of Customer Services principles and practices.
Proficient Microsoft.

Key Competencies.

Able to work multi-tasking and under stress, pressure.
Attention to detail and accuracy
Customer service oriented