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Operations Admin Assistant

Salary undisclosed

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Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,800 - $3,000 per month
  • Immediate start available

Job Description

• Manage ongoing and new industry/client projects.

• Set deadlines and manage timeline progress with the H3Zoom team for each Project.

• Ensure development team, field operations or vendors deliver required work timely.

• Prepare operations manuals, documents including scheduled and ad-hoc training clients on product usage.

• Ensure client requirements or feedback, project issues are reported and escalated.

• Conduct basic testing with developers on deliverable products and other ad-hoc duties when assigned.

• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.

Work experience/Skills required:

• Possessing a Diploma or Bachelor’s degree in relevant field

• Having project delivery and operations experience

• Having field operations experience from built environment or flown UAVs

• Drone Pilot in Training is welcomed

• Demonstrating proficiency in Microsoft Office

• Industry-specific knowledge; Facilities Management/Built Environment