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Operations Admin Assistant
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,800 - $3,000 per month
- Immediate start available
Job Description
• Manage ongoing and new industry/client projects.
• Set deadlines and manage timeline progress with the H3Zoom team for each Project.
• Ensure development team, field operations or vendors deliver required work timely.
• Prepare operations manuals, documents including scheduled and ad-hoc training clients on product usage.
• Ensure client requirements or feedback, project issues are reported and escalated.
• Conduct basic testing with developers on deliverable products and other ad-hoc duties when assigned.
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Work experience/Skills required:
• Possessing a Diploma or Bachelor’s degree in relevant field
• Having project delivery and operations experience
• Having field operations experience from built environment or flown UAVs
• Drone Pilot in Training is welcomed
• Demonstrating proficiency in Microsoft Office
• Industry-specific knowledge; Facilities Management/Built Environment