To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Software EngineeringJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Accounts Receivable (AR) Systems team is part of Finance Revenue Operations and is responsible for the systems and technology utilised by the AR operations teams.The analyst will be responsible for systems support and management of prioritised enhancement initiatives. Core operational responsibilities include end user support, improving our operational infrastructure, and supporting key business initiatives. Other responsibilities will include KPI analysis and operational reporting to leadership.AR Operations is a customer impacting and complex space, we are looking for someone who demonstrates motivation to learn new skills and technologies with a growth mindset. Having a keen eye for details, good communication skills and efficient time management are key success factors.Responsibilities:Support Revenue Operations including system bug triage, business process support, technical advisory, business requirements gathering, managing SOX controls, and system configuration for AR.Create and maintain technical and process documentationSupport projects and other initiatives from a technology perspective that impact the Finance department.Work closely with IT and other business units to execute new technology and functionality implementations.Facilitate and maintain partnerships with key system and business stakeholdersIdentify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.Required Qualifications:Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)Experience in System Administration, preferably with Salesforce productsHas been in a Systems Analyst or Product Analyst role that concentrates on system enhancements, product or technical program managementFamiliarity with Salesforce Products; specifically CRM, Sales Cloud, Service CloudProficient in systems analysis, specifically data analysis, process modelingExperience in technology implementations and development methodologiesProven experience in requirements gathering from business users and subject matter experts, reviewing business priorities, and/or analysing solution options & risksAdaptability to work in a fast-paced environment with flexibility to manage ambiguity, and changing priorities while delivering excellent results.Liaise effectively between lines of business and the development team, while working with a wide range of stakeholdersCommunicates in a clear, concise, and timely manner.Operates effectively as a member of a team spanning multiple time zonesFunctional understanding of SQL or other query languagesGeneral knowledge of object oriented programming and cloud infrastructurePreferred Qualifications:Additional higher education in information technology or business administrationKnowledge of agile methodology and product development models.Understanding of Quote-to-Cash operations such as credit, billing, collections, bad debt, accounts receivables (AR), tax as well as revenue accountingERP experience preferredKnowledge on e-invoicing is a plusPreferred knowledge of other products: Mulesoft, Oracle R12, Marketing CloudDevelopment language experience; Apex, Python, JavaScript, HTML, CSSAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with . Salesforce welcomes all.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Software EngineeringJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Accounts Receivable (AR) Systems team is part of Finance Revenue Operations and is responsible for the systems and technology utilised by the AR operations teams.The analyst will be responsible for systems support and management of prioritised enhancement initiatives. Core operational responsibilities include end user support, improving our operational infrastructure, and supporting key business initiatives. Other responsibilities will include KPI analysis and operational reporting to leadership.AR Operations is a customer impacting and complex space, we are looking for someone who demonstrates motivation to learn new skills and technologies with a growth mindset. Having a keen eye for details, good communication skills and efficient time management are key success factors.Responsibilities:Support Revenue Operations including system bug triage, business process support, technical advisory, business requirements gathering, managing SOX controls, and system configuration for AR.Create and maintain technical and process documentationSupport projects and other initiatives from a technology perspective that impact the Finance department.Work closely with IT and other business units to execute new technology and functionality implementations.Facilitate and maintain partnerships with key system and business stakeholdersIdentify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.Required Qualifications:Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)Experience in System Administration, preferably with Salesforce productsHas been in a Systems Analyst or Product Analyst role that concentrates on system enhancements, product or technical program managementFamiliarity with Salesforce Products; specifically CRM, Sales Cloud, Service CloudProficient in systems analysis, specifically data analysis, process modelingExperience in technology implementations and development methodologiesProven experience in requirements gathering from business users and subject matter experts, reviewing business priorities, and/or analysing solution options & risksAdaptability to work in a fast-paced environment with flexibility to manage ambiguity, and changing priorities while delivering excellent results.Liaise effectively between lines of business and the development team, while working with a wide range of stakeholdersCommunicates in a clear, concise, and timely manner.Operates effectively as a member of a team spanning multiple time zonesFunctional understanding of SQL or other query languagesGeneral knowledge of object oriented programming and cloud infrastructurePreferred Qualifications:Additional higher education in information technology or business administrationKnowledge of agile methodology and product development models.Understanding of Quote-to-Cash operations such as credit, billing, collections, bad debt, accounts receivables (AR), tax as well as revenue accountingERP experience preferredKnowledge on e-invoicing is a plusPreferred knowledge of other products: Mulesoft, Oracle R12, Marketing CloudDevelopment language experience; Apex, Python, JavaScript, HTML, CSSAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with . Salesforce welcomes all.
