Epicareer Might not Working Properly
Learn More

Desktop Support Engineer L2 SG

$ 4,000 - $ 4,000 / month

Checking job availability...

Original
Simplified
Job Description:Position: IT Desktop Support EngineerLocation: 79 Robinson Rd, #25-03 CapitaSky, Singapore 068897Target Onboarding Date: March 12, 2025Salary: SGD 4000 gross/monthExperience: 5+ yearsJob Overview:Join our global team supporting a leading company in Singapore’s fast-paced business district. As an IT Desktop Support Engineer, you’ll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. You’ll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team!RequirementsWhat We’re Looking For:
  • Deploying and administering End User Service core infrastructure technologies (including end-user laptops/desktops, computing servers, network equipment, voice and video equipment, handheld scanners, printer, booking system, CCTV, Door access, NAS, UPS, voice picking headsets and mobile devices and other IT equipment)
  • Responding to IS incidents assigned, to perform incident resolution or, when needed, escalation to the appropriate group within SLA
  • Responding to IS request assigned, to perform request completion or, when needed, escalation to the appropriate group within SLA
  • Executing software installation and deployments to the AEI End User Community
  • Executing device asset change tasks and reflect such changes in appropriate hardware asset register database
  • Providing IS assistance and consultation to the end users
  • Onboarding and Offboarding process
  • Ensuring security and policy compliance while performing technical tasks
  • Contributing to technical documentation, knowledge articles, procedures & process definitions
  • Coordinate and escort vendors to support IS in offices
  • Carry out agreed operational procedures of a routine nature
  • Maintain asset register for devices.
  • Communicate with Fluent English
Join a supportive, innovative team where your technical skills will make a difference!
Job Description:Position: IT Desktop Support EngineerLocation: 79 Robinson Rd, #25-03 CapitaSky, Singapore 068897Target Onboarding Date: March 12, 2025Salary: SGD 4000 gross/monthExperience: 5+ yearsJob Overview:Join our global team supporting a leading company in Singapore’s fast-paced business district. As an IT Desktop Support Engineer, you’ll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. You’ll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team!RequirementsWhat We’re Looking For:
  • Deploying and administering End User Service core infrastructure technologies (including end-user laptops/desktops, computing servers, network equipment, voice and video equipment, handheld scanners, printer, booking system, CCTV, Door access, NAS, UPS, voice picking headsets and mobile devices and other IT equipment)
  • Responding to IS incidents assigned, to perform incident resolution or, when needed, escalation to the appropriate group within SLA
  • Responding to IS request assigned, to perform request completion or, when needed, escalation to the appropriate group within SLA
  • Executing software installation and deployments to the AEI End User Community
  • Executing device asset change tasks and reflect such changes in appropriate hardware asset register database
  • Providing IS assistance and consultation to the end users
  • Onboarding and Offboarding process
  • Ensuring security and policy compliance while performing technical tasks
  • Contributing to technical documentation, knowledge articles, procedures & process definitions
  • Coordinate and escort vendors to support IS in offices
  • Carry out agreed operational procedures of a routine nature
  • Maintain asset register for devices.
  • Communicate with Fluent English
Join a supportive, innovative team where your technical skills will make a difference!