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Customer Service Assistant (Up to $2420 / 5 days / Clementi)

$ 2,000 - $ 2,420 / month

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Job Title: Customer Service Assistant (ID5090)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: up to $2420


Job Description:
• Daily triggering and assigning of jobs, liaise with driver and call management team.
• Email call management team to check on spare parts’ estimated delivery date and time.
• Liaise with customer on shipment dates.
• Work with Ops RMA team on unused parts.
• Arrange red rush ordering with APDC HUB warehouse and driver.
• AHOC collection activation request by call management team or engineers.
• Follow up with customer and call management team on back order and manual release (recovery).
• Prepare loan form for customer to sign for loan of spare parts.
• Backup on preparation of airway bill and invoices.

Requirement:
• Minimum N-Level
• Willing to learn, hold responsibility and take stress.
• Able to work as a team and support each other.
• Job training provided.

Job Title: Customer Service Assistant (ID5090)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: up to $2420


Job Description:
• Daily triggering and assigning of jobs, liaise with driver and call management team.
• Email call management team to check on spare parts’ estimated delivery date and time.
• Liaise with customer on shipment dates.
• Work with Ops RMA team on unused parts.
• Arrange red rush ordering with APDC HUB warehouse and driver.
• AHOC collection activation request by call management team or engineers.
• Follow up with customer and call management team on back order and manual release (recovery).
• Prepare loan form for customer to sign for loan of spare parts.
• Backup on preparation of airway bill and invoices.

Requirement:
• Minimum N-Level
• Willing to learn, hold responsibility and take stress.
• Able to work as a team and support each other.
• Job training provided.