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Cross Connect Operations Specialist

$ 3,500 - $ 4,000 / month

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US Cloud Centre

Location: Jurong Area

  • Perform interconnect / cross connect duties based on daily customers’ requests
  • Handle and monitor interconnect services based on web-systems requests
  • Troubleshoot faculty port, interconnect issues and server components
  • Resolve issues from interconnect ticket raised (port, network, cage and cables)
  • Follow up on customers work orders and job logs based on SLA and SOP
  • Restore customers’ service to operations in a prompt and timely manner
  • Maintain, stock take and housekeeping on consumables and spares for servers and network devices

Requirement

  • Higher Nitec or Diploma in Computer Engineering or IT or Engineering certifications
  • Minimum 2 - 3 years of relevant experience in networking equipment, cabling
  • Customer-oriented, self-motivated and hands on person
  • Knowledge of networking system, server equipment, cables, switches, routers and ports
  • Certification on Data Centre Professional is highly desirable

US Cloud Centre

Location: Jurong Area

  • Perform interconnect / cross connect duties based on daily customers’ requests
  • Handle and monitor interconnect services based on web-systems requests
  • Troubleshoot faculty port, interconnect issues and server components
  • Resolve issues from interconnect ticket raised (port, network, cage and cables)
  • Follow up on customers work orders and job logs based on SLA and SOP
  • Restore customers’ service to operations in a prompt and timely manner
  • Maintain, stock take and housekeeping on consumables and spares for servers and network devices

Requirement

  • Higher Nitec or Diploma in Computer Engineering or IT or Engineering certifications
  • Minimum 2 - 3 years of relevant experience in networking equipment, cabling
  • Customer-oriented, self-motivated and hands on person
  • Knowledge of networking system, server equipment, cables, switches, routers and ports
  • Certification on Data Centre Professional is highly desirable