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Cross Connect Operations Specialist
$ 3,500 - $ 4,000 / month
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US Cloud Centre
Location: Jurong Area
- Perform interconnect / cross connect duties based on daily customers’ requests
- Handle and monitor interconnect services based on web-systems requests
- Troubleshoot faculty port, interconnect issues and server components
- Resolve issues from interconnect ticket raised (port, network, cage and cables)
- Follow up on customers work orders and job logs based on SLA and SOP
- Restore customers’ service to operations in a prompt and timely manner
- Maintain, stock take and housekeeping on consumables and spares for servers and network devices
Requirement
- Higher Nitec or Diploma in Computer Engineering or IT or Engineering certifications
- Minimum 2 - 3 years of relevant experience in networking equipment, cabling
- Customer-oriented, self-motivated and hands on person
- Knowledge of networking system, server equipment, cables, switches, routers and ports
- Certification on Data Centre Professional is highly desirable
US Cloud Centre
Location: Jurong Area
- Perform interconnect / cross connect duties based on daily customers’ requests
- Handle and monitor interconnect services based on web-systems requests
- Troubleshoot faculty port, interconnect issues and server components
- Resolve issues from interconnect ticket raised (port, network, cage and cables)
- Follow up on customers work orders and job logs based on SLA and SOP
- Restore customers’ service to operations in a prompt and timely manner
- Maintain, stock take and housekeeping on consumables and spares for servers and network devices
Requirement
- Higher Nitec or Diploma in Computer Engineering or IT or Engineering certifications
- Minimum 2 - 3 years of relevant experience in networking equipment, cabling
- Customer-oriented, self-motivated and hands on person
- Knowledge of networking system, server equipment, cables, switches, routers and ports
- Certification on Data Centre Professional is highly desirable