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Application/Technical Support Engineer

$ 3,200 - $ 4,200 / month

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Location: Nearest MRT is Bukit Batok MRT (NS2)

Job Description

  • Oversee the management and distribution of the assigned product line.
  • Offer both pre-sale and post-sale support by analyzing customer requirements and recommending suitable solutions.
  • Create and present tailored proposals based on customer needs.
  • Address technical inquiries and provide application support, assisting customers via phone or email.
  • Conduct product training sessions and product demonstrations for clients.
  • Collaborate closely with the sales team to maintain strong relationships with current customers.
  • Leverage product knowledge to showcase the value and advantages of the product to potential customers, highlighting how it meets their needs better than competitors' offerings.
  • Develop and maintain a relationship with the product's principal, sharing customer feedback to help improve service or product offerings.
  • Add value to customer relationships by actively responding to their needs and fostering long-term connections.

Job Requirements

  • A degree in Electronics, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Mechatronics, or a related field, with a focus on Robotics/Automation.
  • 1-2 years of experience preferred, though entry-level candidates with no prior experience are encouraged to apply.
  • A strong passion for automation, coupled with a creative and adaptable mindset.
  • Excellent communication skills with the ability to convey technical concepts clearly and effectively.
  • Product training will be provided.
  • Knowledge of PLC programming, Control/Automation systems, and IoT is a plus.

Skills

PLC programmable logic controller programming, touch panel, Control and Automation

Compensation

  • AWS not inclusive of transport allowance, bonus
  • Allowance Transport: SGD500 min (applicable if candidate have own car), otherwise reimbursement
  • VB: 1 – 2 months depending on performance

Benefits

  • Mobile phone
  • Medical, Dental & Insurance (Employees FlexCare, GH&S, GPA, GTL)
  • Miscellaneous allowances
  • Parking

Location: Nearest MRT is Bukit Batok MRT (NS2)

Job Description

  • Oversee the management and distribution of the assigned product line.
  • Offer both pre-sale and post-sale support by analyzing customer requirements and recommending suitable solutions.
  • Create and present tailored proposals based on customer needs.
  • Address technical inquiries and provide application support, assisting customers via phone or email.
  • Conduct product training sessions and product demonstrations for clients.
  • Collaborate closely with the sales team to maintain strong relationships with current customers.
  • Leverage product knowledge to showcase the value and advantages of the product to potential customers, highlighting how it meets their needs better than competitors' offerings.
  • Develop and maintain a relationship with the product's principal, sharing customer feedback to help improve service or product offerings.
  • Add value to customer relationships by actively responding to their needs and fostering long-term connections.

Job Requirements

  • A degree in Electronics, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Mechatronics, or a related field, with a focus on Robotics/Automation.
  • 1-2 years of experience preferred, though entry-level candidates with no prior experience are encouraged to apply.
  • A strong passion for automation, coupled with a creative and adaptable mindset.
  • Excellent communication skills with the ability to convey technical concepts clearly and effectively.
  • Product training will be provided.
  • Knowledge of PLC programming, Control/Automation systems, and IoT is a plus.

Skills

PLC programmable logic controller programming, touch panel, Control and Automation

Compensation

  • AWS not inclusive of transport allowance, bonus
  • Allowance Transport: SGD500 min (applicable if candidate have own car), otherwise reimbursement
  • VB: 1 – 2 months depending on performance

Benefits

  • Mobile phone
  • Medical, Dental & Insurance (Employees FlexCare, GH&S, GPA, GTL)
  • Miscellaneous allowances
  • Parking