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Outlet Supervisor

$ 2,500 - $ 2,700 / month

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Job Responsibilities

  • Oversee daily operations of the KTV/Live show facility, ensuring a smooth and enjoyable customer experience.
  • Manage customer service, addressing inquiries and resolving complaints promptly.
  • Supervise and coordinate staff, ensuring efficiency and professionalism.
  • Monitor and maintain the condition of rooms, equipment, and facilities.
  • Manage inventory of equipment, food, beverages, and other items, coordinating restocking as needed.
  • Review customer feedback and performance data to enhance service quality and business performance.
  • Train and mentor new staff to ensure they perform effectively.

Job Requirements

  • Proven experience in a supervisory or management role in entertainment or service industry.
  • Strong leadership and team motivation skills.
  • Excellent communication skills for interacting with customers, staff, and management.
  • Problem-solving abilities for handling complaints and operational issues.
  • Ability to multitask in a fast-paced environment.
  • Flexible work schedule, including evenings, weekends, and holidays.
  • Basic computer skills, including POS systems and scheduling software.

Job Responsibilities

  • Oversee daily operations of the KTV/Live show facility, ensuring a smooth and enjoyable customer experience.
  • Manage customer service, addressing inquiries and resolving complaints promptly.
  • Supervise and coordinate staff, ensuring efficiency and professionalism.
  • Monitor and maintain the condition of rooms, equipment, and facilities.
  • Manage inventory of equipment, food, beverages, and other items, coordinating restocking as needed.
  • Review customer feedback and performance data to enhance service quality and business performance.
  • Train and mentor new staff to ensure they perform effectively.

Job Requirements

  • Proven experience in a supervisory or management role in entertainment or service industry.
  • Strong leadership and team motivation skills.
  • Excellent communication skills for interacting with customers, staff, and management.
  • Problem-solving abilities for handling complaints and operational issues.
  • Ability to multitask in a fast-paced environment.
  • Flexible work schedule, including evenings, weekends, and holidays.
  • Basic computer skills, including POS systems and scheduling software.