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Job Responsibilities
- Oversee daily operations of the KTV/Live show facility, ensuring a smooth and enjoyable customer experience.
- Manage customer service, addressing inquiries and resolving complaints promptly.
- Supervise and coordinate staff, ensuring efficiency and professionalism.
- Monitor and maintain the condition of rooms, equipment, and facilities.
- Manage inventory of equipment, food, beverages, and other items, coordinating restocking as needed.
- Review customer feedback and performance data to enhance service quality and business performance.
- Train and mentor new staff to ensure they perform effectively.
Job Requirements
- Proven experience in a supervisory or management role in entertainment or service industry.
- Strong leadership and team motivation skills.
- Excellent communication skills for interacting with customers, staff, and management.
- Problem-solving abilities for handling complaints and operational issues.
- Ability to multitask in a fast-paced environment.
- Flexible work schedule, including evenings, weekends, and holidays.
- Basic computer skills, including POS systems and scheduling software.
Job Responsibilities
- Oversee daily operations of the KTV/Live show facility, ensuring a smooth and enjoyable customer experience.
- Manage customer service, addressing inquiries and resolving complaints promptly.
- Supervise and coordinate staff, ensuring efficiency and professionalism.
- Monitor and maintain the condition of rooms, equipment, and facilities.
- Manage inventory of equipment, food, beverages, and other items, coordinating restocking as needed.
- Review customer feedback and performance data to enhance service quality and business performance.
- Train and mentor new staff to ensure they perform effectively.
Job Requirements
- Proven experience in a supervisory or management role in entertainment or service industry.
- Strong leadership and team motivation skills.
- Excellent communication skills for interacting with customers, staff, and management.
- Problem-solving abilities for handling complaints and operational issues.
- Ability to multitask in a fast-paced environment.
- Flexible work schedule, including evenings, weekends, and holidays.
- Basic computer skills, including POS systems and scheduling software.