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Assistant Manager, Clinical Operations (Surgical)
Salary undisclosed
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- JOB PURPOSE
- Support Clinical Departments within the Division of Surgery with development of services and processes to ensure safe and efficient care for the patients
- Work with the respective Enterprise Teams to drive the following areas, namely,
- Clinical and Non-Clinical Workflows
- Implementation of Improvement initiatives and projects
- Procurement
- Monitoring and Trending of Performance Indicators
- MAJOR DUTIES & RESPONSIBILITIES
- Day to Day Operations (Business As Usual, BAU)
- Workflows, review and development of workflows, Standard operating procedures, Work instructions and Business continuity plans (BCP) for the efficient running of services and good patient experience
- Monitor and review clinical departmental KPIs with Clinical HODs
- Procurement
- Administrative and secretariat support for purchase related activities for medical and non-medical equipment including hospital wide standardisation of equipment and workflows, management of funds, procurement, evaluation and award
- Support of Clinical department in the service development for approved LMCs through analysis of service needs
- Data collection and analysis to support justification and utilization studies
- Participate in Improvement Projects as assigned
- Expansion and Implementation of New Services
- Coordination work related to infrastructure and system readiness
- Coordination of manpower readiness for Ancillary staff including training and orientation
- Project management
- Management of timelines to ensure timely follow-up and closure of key action items
- Logistics and meeting arrangements
- University Degree
- At least 3-4 years of related experience in a similar capacity, preferably in an operations or service background
- Healthcare experience is a bonus
- Ability to plan, organize and lead.
- Manage relationships (internal and external), especially with clinicians.
- Think analytically
- Communicate effectively
- Negotiate effectively
- JOB PURPOSE
- Support Clinical Departments within the Division of Surgery with development of services and processes to ensure safe and efficient care for the patients
- Work with the respective Enterprise Teams to drive the following areas, namely,
- Clinical and Non-Clinical Workflows
- Implementation of Improvement initiatives and projects
- Procurement
- Monitoring and Trending of Performance Indicators
- MAJOR DUTIES & RESPONSIBILITIES
- Day to Day Operations (Business As Usual, BAU)
- Workflows, review and development of workflows, Standard operating procedures, Work instructions and Business continuity plans (BCP) for the efficient running of services and good patient experience
- Monitor and review clinical departmental KPIs with Clinical HODs
- Procurement
- Administrative and secretariat support for purchase related activities for medical and non-medical equipment including hospital wide standardisation of equipment and workflows, management of funds, procurement, evaluation and award
- Support of Clinical department in the service development for approved LMCs through analysis of service needs
- Data collection and analysis to support justification and utilization studies
- Participate in Improvement Projects as assigned
- Expansion and Implementation of New Services
- Coordination work related to infrastructure and system readiness
- Coordination of manpower readiness for Ancillary staff including training and orientation
- Project management
- Management of timelines to ensure timely follow-up and closure of key action items
- Logistics and meeting arrangements
- University Degree
- At least 3-4 years of related experience in a similar capacity, preferably in an operations or service background
- Healthcare experience is a bonus
- Ability to plan, organize and lead.
- Manage relationships (internal and external), especially with clinicians.
- Think analytically
- Communicate effectively
- Negotiate effectively