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Assistant Manager, Clinical Operations (Surgical)

Salary undisclosed

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  • JOB PURPOSE
  • Support Clinical Departments within the Division of Surgery with development of services and processes to ensure safe and efficient care for the patients
  • Work with the respective Enterprise Teams to drive the following areas, namely,
  • Clinical and Non-Clinical Workflows
  • Implementation of Improvement initiatives and projects
  • Procurement
  • Monitoring and Trending of Performance Indicators
  • MAJOR DUTIES & RESPONSIBILITIES
Specific * Work with manager and key stakeholders to support the activities in the following key areas:
  • Day to Day Operations (Business As Usual, BAU)
  • Workflows, review and development of workflows, Standard operating procedures, Work instructions and Business continuity plans (BCP) for the efficient running of services and good patient experience
  • Monitor and review clinical departmental KPIs with Clinical HODs
  • Procurement
  • Administrative and secretariat support for purchase related activities for medical and non-medical equipment including hospital wide standardisation of equipment and workflows, management of funds, procurement, evaluation and award
c) Clinical Operations
  • Support of Clinical department in the service development for approved LMCs through analysis of service needs
  • Data collection and analysis to support justification and utilization studies
  • Participate in Improvement Projects as assigned
  • Expansion and Implementation of New Services
  • Coordination work related to infrastructure and system readiness
  • Coordination of manpower readiness for Ancillary staff including training and orientation
  • Project management
  • Management of timelines to ensure timely follow-up and closure of key action items
  • Logistics and meeting arrangements
General * Where directed by Head or Director, Clinical Operations, to support in other WH-related projects and tasks.JOB REQUIREMENTSEducation / Training / Experience
  • University Degree
  • At least 3-4 years of related experience in a similar capacity, preferably in an operations or service background
  • Healthcare experience is a bonus
Attributes
  • Ability to plan, organize and lead.
  • Manage relationships (internal and external), especially with clinicians.
  • Think analytically
  • Communicate effectively
  • Negotiate effectively
  • JOB PURPOSE
  • Support Clinical Departments within the Division of Surgery with development of services and processes to ensure safe and efficient care for the patients
  • Work with the respective Enterprise Teams to drive the following areas, namely,
  • Clinical and Non-Clinical Workflows
  • Implementation of Improvement initiatives and projects
  • Procurement
  • Monitoring and Trending of Performance Indicators
  • MAJOR DUTIES & RESPONSIBILITIES
Specific * Work with manager and key stakeholders to support the activities in the following key areas:
  • Day to Day Operations (Business As Usual, BAU)
  • Workflows, review and development of workflows, Standard operating procedures, Work instructions and Business continuity plans (BCP) for the efficient running of services and good patient experience
  • Monitor and review clinical departmental KPIs with Clinical HODs
  • Procurement
  • Administrative and secretariat support for purchase related activities for medical and non-medical equipment including hospital wide standardisation of equipment and workflows, management of funds, procurement, evaluation and award
c) Clinical Operations
  • Support of Clinical department in the service development for approved LMCs through analysis of service needs
  • Data collection and analysis to support justification and utilization studies
  • Participate in Improvement Projects as assigned
  • Expansion and Implementation of New Services
  • Coordination work related to infrastructure and system readiness
  • Coordination of manpower readiness for Ancillary staff including training and orientation
  • Project management
  • Management of timelines to ensure timely follow-up and closure of key action items
  • Logistics and meeting arrangements
General * Where directed by Head or Director, Clinical Operations, to support in other WH-related projects and tasks.JOB REQUIREMENTSEducation / Training / Experience
  • University Degree
  • At least 3-4 years of related experience in a similar capacity, preferably in an operations or service background
  • Healthcare experience is a bonus
Attributes
  • Ability to plan, organize and lead.
  • Manage relationships (internal and external), especially with clinicians.
  • Think analytically
  • Communicate effectively
  • Negotiate effectively