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Risk Operations Analyst (Community Health)
$ 4,000 - $ 5,000 / month
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In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. The challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.Responsibilities * Follow up with standard process to respond to reported risk cases in a timely and accurate manner via internal platforms and support tools;
- Summarize and classify the feedback cases reported, check the response and case solving quality weekly.
- Figure out the shortness or issues of online risk control policy and process while handling cases, work with internal team to improve the policy and process.
- Educate internal and external stakeholders to ensure compliance with our processes;
- Min Bachelor Degree in Business or related modules.
- Min 2 Years of working experience in related role.
- Excellent interpersonal and communication skills to influence and reach agreements with others;
- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders;
- Details oriented, self-driven and curious to learn and work independently in a fast-paced environment.
In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. The challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.Responsibilities * Follow up with standard process to respond to reported risk cases in a timely and accurate manner via internal platforms and support tools;
- Summarize and classify the feedback cases reported, check the response and case solving quality weekly.
- Figure out the shortness or issues of online risk control policy and process while handling cases, work with internal team to improve the policy and process.
- Educate internal and external stakeholders to ensure compliance with our processes;
- Min Bachelor Degree in Business or related modules.
- Min 2 Years of working experience in related role.
- Excellent interpersonal and communication skills to influence and reach agreements with others;
- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders;
- Details oriented, self-driven and curious to learn and work independently in a fast-paced environment.