Business Analyst (IIT)

OVERALL SUMMARY

As the Business Analystwithin the Project Management Office, this role is required to work hand in hand with department managers, business users, internal IT team members and other stakeholder to conduct business analysis activities. The candidate must have strong business analysis and solution design capabilities. He/she must be able to build strong relations and partnerships with all stakeholders to deliver business and technology solutions.

AREAS OF RESPONSIBILITY

• Organize meetings or workshops to interview or discuss with users/subject matter experts the business requirements and where necessary, worked with the business subject matter experts to produce business workflow (process maps) for producing Business Requirements Document (BRD) and Functional Specifications Document (FSD) in alignment with the IT roadmap and strategies.
• Help prioritise business requirements with the business lead(s) to manage project or operational constraints with regards to time and budget (i.e. prioritising important/high impact requirements for inclusion in the release scope in alignment to the timebox and moneybox of the project).
• Articulate the business requirements to vendor and/or internal IT teams; provide effort estimation with 100% coverage of the business requirement relevant to vendor delivery.
• Work as a solutions manager with the Technology Development team and/or Solution Architects and/or vendor to deliver prototypes (when relevant) and evaluate together with business users to align expectations and to lock down requirements.
• Coordinating the cross-functional team members and activities for business work streams or entire change and technology implementation initiatives while ensuring all business requirements are addressed within functional specifications and report the progress to the Project Manager, functional stream leads and/or General Manager accordingly.
• Support Business Leads or user representatives in the preparation of training plans or materials, user manuals.
• Support Business Leads or user representatives in the preparation and review of test artefacts like test plan, test scenarios, test cases and data.
• Support the General Manager in managing project/enhancement requests pipeline from triage, prioritisation, delivery, benefits tracking and reporting.

QUALIFICATION/ EXPERIENCE

• At least 7 years of experience in a technology development environment providing support to projects and business operations, preferably in the maritime services industry.
• Candidate should possess good understanding of the project delivery lifecycle including both waterfall and agile methodologies.
• Must also be able to manage operational requests for enhancement.
• Able to develop relationships and work closely with internal IT teams, business users and other vendors where required.
• Able to thrive in a fast-paced environment and adapt to the demands of a diverse culture.
• Good analytical skills, positive attitude and good learning ability with great attention to detail
• Self-motivated, self-starter, and demonstrated ability working independently and under minimum supervision.
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution.

OVERALL SUMMARY

As the Business Analystwithin the Project Management Office, this role is required to work hand in hand with department managers, business users, internal IT team members and other stakeholder to conduct business analysis activities. The candidate must have strong business analysis and solution design capabilities. He/she must be able to build strong relations and partnerships with all stakeholders to deliver business and technology solutions.

AREAS OF RESPONSIBILITY

• Organize meetings or workshops to interview or discuss with users/subject matter experts the business requirements and where necessary, worked with the business subject matter experts to produce business workflow (process maps) for producing Business Requirements Document (BRD) and Functional Specifications Document (FSD) in alignment with the IT roadmap and strategies.
• Help prioritise business requirements with the business lead(s) to manage project or operational constraints with regards to time and budget (i.e. prioritising important/high impact requirements for inclusion in the release scope in alignment to the timebox and moneybox of the project).
• Articulate the business requirements to vendor and/or internal IT teams; provide effort estimation with 100% coverage of the business requirement relevant to vendor delivery.
• Work as a solutions manager with the Technology Development team and/or Solution Architects and/or vendor to deliver prototypes (when relevant) and evaluate together with business users to align expectations and to lock down requirements.
• Coordinating the cross-functional team members and activities for business work streams or entire change and technology implementation initiatives while ensuring all business requirements are addressed within functional specifications and report the progress to the Project Manager, functional stream leads and/or General Manager accordingly.
• Support Business Leads or user representatives in the preparation of training plans or materials, user manuals.
• Support Business Leads or user representatives in the preparation and review of test artefacts like test plan, test scenarios, test cases and data.
• Support the General Manager in managing project/enhancement requests pipeline from triage, prioritisation, delivery, benefits tracking and reporting.

QUALIFICATION/ EXPERIENCE

• At least 7 years of experience in a technology development environment providing support to projects and business operations, preferably in the maritime services industry.
• Candidate should possess good understanding of the project delivery lifecycle including both waterfall and agile methodologies.
• Must also be able to manage operational requests for enhancement.
• Able to develop relationships and work closely with internal IT teams, business users and other vendors where required.
• Able to thrive in a fast-paced environment and adapt to the demands of a diverse culture.
• Good analytical skills, positive attitude and good learning ability with great attention to detail
• Self-motivated, self-starter, and demonstrated ability working independently and under minimum supervision.
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution.