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- Perform system and routine maintenance activities, including but not limited to user access management, system monitoring, software configuration, backup and recovery for control systems and networks.
- Provide support to resolve control system-related issues and failures by fixing and solving them, and engage with system vendors as required.
- Identify performance and security gaps to ensure computerized system integrity and proactively seeks out improvements and solutions.
- Oversight of control system policies and procedures to ensure alignment with current regulatory requirements.
- Provide office as well as after-office hours support (based on on-call rotation) to ensure smooth operation of the control systems supporting GMP production.
- Provide assistance to Engineering Support Team, Manufacturing, MSAT department where multi-functional support is needed to address and find root causes.
- Own and perform TrackWise deviation investigations and write-up on control system failures/errors; deviation trend review and root cause analysis as required per Lonza Quality requirements.
- Own change controls to plan and implement changes within stipulated timelines, meeting GDP and GMP requirements.
- Support control systems Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and other site qualification activities as needed.
- You should be familiar with 21 CFR Part 11 and EU Annex 11 requirements. Also, you need to know about data integrity requirements and expectations. Additionally, you should be aware of common industry practices related to GMP computerized system administration and management.
- Support the team to ensure inspection readiness at all times.
- Perform periodic reviews with respect to user authorizations and system audit trails.
- Support Data Owners in data audit trail reviews in terms of electronic data retrieval.
- Any other duties as assigned by Supervisor / Manager.
- Degree or Diploma in Computer Science, Engineering, Information Systems or a related field.
- Relevant work experience in the design, implementation and/or support of instrumentation and control systems, preferably in the Bio-Pharmaceutical, Pharmaceutical, F&B industry.
- Experience with distributed control system, software development methodologies and automated system life cycle support in a regulated industry.
- Experience with various Windows operating systems, server architecture and control system-related infrastructure fundamentals.
- Proficiency in implementing standard methodologies for automation design and code development.
- Good understanding of cGMP’s requirements particularly as they relate to the operation, validation and maintenance of computer-controlled systems.
- Strong problem-solving and analytical skills.
- A valuable teammate, capable of working collaboratively with different teams.
- Perform system and routine maintenance activities, including but not limited to user access management, system monitoring, software configuration, backup and recovery for control systems and networks.
- Provide support to resolve control system-related issues and failures by fixing and solving them, and engage with system vendors as required.
- Identify performance and security gaps to ensure computerized system integrity and proactively seeks out improvements and solutions.
- Oversight of control system policies and procedures to ensure alignment with current regulatory requirements.
- Provide office as well as after-office hours support (based on on-call rotation) to ensure smooth operation of the control systems supporting GMP production.
- Provide assistance to Engineering Support Team, Manufacturing, MSAT department where multi-functional support is needed to address and find root causes.
- Own and perform TrackWise deviation investigations and write-up on control system failures/errors; deviation trend review and root cause analysis as required per Lonza Quality requirements.
- Own change controls to plan and implement changes within stipulated timelines, meeting GDP and GMP requirements.
- Support control systems Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and other site qualification activities as needed.
- You should be familiar with 21 CFR Part 11 and EU Annex 11 requirements. Also, you need to know about data integrity requirements and expectations. Additionally, you should be aware of common industry practices related to GMP computerized system administration and management.
- Support the team to ensure inspection readiness at all times.
- Perform periodic reviews with respect to user authorizations and system audit trails.
- Support Data Owners in data audit trail reviews in terms of electronic data retrieval.
- Any other duties as assigned by Supervisor / Manager.
- Degree or Diploma in Computer Science, Engineering, Information Systems or a related field.
- Relevant work experience in the design, implementation and/or support of instrumentation and control systems, preferably in the Bio-Pharmaceutical, Pharmaceutical, F&B industry.
- Experience with distributed control system, software development methodologies and automated system life cycle support in a regulated industry.
- Experience with various Windows operating systems, server architecture and control system-related infrastructure fundamentals.
- Proficiency in implementing standard methodologies for automation design and code development.
- Good understanding of cGMP’s requirements particularly as they relate to the operation, validation and maintenance of computer-controlled systems.
- Strong problem-solving and analytical skills.
- A valuable teammate, capable of working collaboratively with different teams.