Senior Manager, Business Operations, Asia

Senior Manager, Business Operations, Asia

Our client is a prominent global professional services organization operating across more than 20 countries. Renowned for their expertise and innovative approach, they provide advisory, legal, and management solutions tailored to meet the unique needs of their clients. With a team of dedicated and highly regarded professionals, they partner with clients from a diverse range of industries to address complex challenges to safeguard and maximize the value of their critical business assets.

With direct leadership over a team of more than 80 administrative operations staff, the successful candidate will be instrumental in driving process improvements, enhancing collaboration across departments, and fostering a high-performance culture. This position requires a hands-on and proactive leader with strong organizational and stakeholder management skills, as well as exceptional people management and leadership abilities, to support the company’s continued growth in Asia.

The ideal candidate must also be commercially oriented and have a strong appreciation for business agendas, ensuring that operational strategies align with the broader business goals.

Key Responsibilities include:

• Operational Support & Execution: Oversee the daily business operations across seven offices in Asia, ensuring smooth workflows, adherence to policies, and operational efficiency.
• Team Supervision: Manage and support a team of operations and administrative staff, providing guidance on workflow management and resource allocation.
• Process Improvement: Identify inefficiencies and suggest process improvements to enhance operational effectiveness, including automation and digital solutions.
• Financial Administration: Assist with financial processes such as billings, expense approvals, debtor follow-ups, and budget monitoring in coordination with the finance team.
• Compliance & Risk Management: Ensure adherence to company policies, legal requirements, and risk management procedures across all operational functions.
• Client & Stakeholder Coordination: Work closely with internal teams and external stakeholders to support service delivery and resolve operational issues.
• Project Coordination: Support the implementation of strategic projects, such as workflow optimizations, office expansions, or regulatory compliance initiatives.

Qualifications and Expertise:

• Education: A degree in Business, Operations Management, or a related field is preferred.
• Experience: At least 10 years of experience in an operations or business support role, ideally within a professional services or corporate environment.
• Regional Exposure: Experience working in Asia, particularly ASEAN and China, with an understanding of local culture and regional business operations.
• Financial & Administrative Knowledge: Familiarity with financial processes such as budgeting, invoicing, and cost management.
• Process & Technology Proficiency: Good understanding of workflow optimization and ability to implement operational improvements using technology.
• Communication & Stakeholder Management: Excellent interpersonal skills, with the ability to coordinate effectively with internal teams, senior and external stakeholders.
• Leadership & Team Management: Experience supervising and guiding operational or administrative teams, ensuring efficiency and collaboration.
• Problem-Solving & Organizational Skills: Ability to proactively identify and address operational challenges in a fast-paced environment.

This role offers an opportunity to contribute directly to the continuous growth and transformation of a leading professional services firm. You will play a key role in ensuring smooth business operations, supporting growth initiatives, and enhancing service delivery in a dynamic, regional environment.

Candidates whose experience aligns with the requirements for this position will be contacted by Korn Ferry by mid March 2025. All applications will be handled with the strictest confidence.

SE# 510699035

Senior Manager, Business Operations, Asia

Our client is a prominent global professional services organization operating across more than 20 countries. Renowned for their expertise and innovative approach, they provide advisory, legal, and management solutions tailored to meet the unique needs of their clients. With a team of dedicated and highly regarded professionals, they partner with clients from a diverse range of industries to address complex challenges to safeguard and maximize the value of their critical business assets.

With direct leadership over a team of more than 80 administrative operations staff, the successful candidate will be instrumental in driving process improvements, enhancing collaboration across departments, and fostering a high-performance culture. This position requires a hands-on and proactive leader with strong organizational and stakeholder management skills, as well as exceptional people management and leadership abilities, to support the company’s continued growth in Asia.

The ideal candidate must also be commercially oriented and have a strong appreciation for business agendas, ensuring that operational strategies align with the broader business goals.

Key Responsibilities include:

• Operational Support & Execution: Oversee the daily business operations across seven offices in Asia, ensuring smooth workflows, adherence to policies, and operational efficiency.
• Team Supervision: Manage and support a team of operations and administrative staff, providing guidance on workflow management and resource allocation.
• Process Improvement: Identify inefficiencies and suggest process improvements to enhance operational effectiveness, including automation and digital solutions.
• Financial Administration: Assist with financial processes such as billings, expense approvals, debtor follow-ups, and budget monitoring in coordination with the finance team.
• Compliance & Risk Management: Ensure adherence to company policies, legal requirements, and risk management procedures across all operational functions.
• Client & Stakeholder Coordination: Work closely with internal teams and external stakeholders to support service delivery and resolve operational issues.
• Project Coordination: Support the implementation of strategic projects, such as workflow optimizations, office expansions, or regulatory compliance initiatives.

Qualifications and Expertise:

• Education: A degree in Business, Operations Management, or a related field is preferred.
• Experience: At least 10 years of experience in an operations or business support role, ideally within a professional services or corporate environment.
• Regional Exposure: Experience working in Asia, particularly ASEAN and China, with an understanding of local culture and regional business operations.
• Financial & Administrative Knowledge: Familiarity with financial processes such as budgeting, invoicing, and cost management.
• Process & Technology Proficiency: Good understanding of workflow optimization and ability to implement operational improvements using technology.
• Communication & Stakeholder Management: Excellent interpersonal skills, with the ability to coordinate effectively with internal teams, senior and external stakeholders.
• Leadership & Team Management: Experience supervising and guiding operational or administrative teams, ensuring efficiency and collaboration.
• Problem-Solving & Organizational Skills: Ability to proactively identify and address operational challenges in a fast-paced environment.

This role offers an opportunity to contribute directly to the continuous growth and transformation of a leading professional services firm. You will play a key role in ensuring smooth business operations, supporting growth initiatives, and enhancing service delivery in a dynamic, regional environment.

Candidates whose experience aligns with the requirements for this position will be contacted by Korn Ferry by mid March 2025. All applications will be handled with the strictest confidence.

SE# 510699035