
Energy Operations Support (Night Shift 3.30PM - 12.30AM)
Salary undisclosed
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- You will be working in busy environment with changing demands and will be required to provide a high level of service. You will need to show initiative and communicate effectively with your team as well as other business areas.
- Ensuring all top day trades are allocated, cleared & accepted in a timely & efficient manner
- Working closely with front office brokers, assisting with all queries & requirements
- Deal Entry into in-house systems
- Deal Entry into external exchange systems
- Configuration & monitoring of counterparty commission rates
- Daily monitoring & problem resolution of downstream internal system feeds & processes
- Report and escalate issues to the OTC Supervisor & Clearing manager
- Provide back-office administration support as required
- Assisting the Brokerage Department with queries
- Efficient email management both of personal and group inboxes
- General Customer Support
- Diploma qualified – Finance, Economics or Business related preferable
- Experience in a similar broking or trading environment in settlements and support
- High level of resilience to be able to work in a hectic and fast environment
- Experience with the trade matching system – Trayport a distinct advantage
- You will be working in busy environment with changing demands and will be required to provide a high level of service. You will need to show initiative and communicate effectively with your team as well as other business areas.
- Ensuring all top day trades are allocated, cleared & accepted in a timely & efficient manner
- Working closely with front office brokers, assisting with all queries & requirements
- Deal Entry into in-house systems
- Deal Entry into external exchange systems
- Configuration & monitoring of counterparty commission rates
- Daily monitoring & problem resolution of downstream internal system feeds & processes
- Report and escalate issues to the OTC Supervisor & Clearing manager
- Provide back-office administration support as required
- Assisting the Brokerage Department with queries
- Efficient email management both of personal and group inboxes
- General Customer Support
- Diploma qualified – Finance, Economics or Business related preferable
- Experience in a similar broking or trading environment in settlements and support
- High level of resilience to be able to work in a hectic and fast environment
- Experience with the trade matching system – Trayport a distinct advantage